Desario Clements
Henderson,NC
Summary
Dynamic Car Detailing Manager at Crossroads Ford with a proven track record in enhancing client satisfaction through effective communication and training programs. Skilled in team collaboration and quality control, I fostered a culture of continuous improvement, leading to increased referrals and repeat business. Adaptable and goal-oriented, I excel in fast-paced environments.
Overview
2024
2024
years of professional experience
Work History
Car Detailing Manager
Crossroads Ford
Henderson, NC
08.2017 - 08.2023
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Resolved customer complaints promptly and professionally, ensuring positive experiences with our services.
- Organized staff meetings to discuss goals, address concerns, and share updates on company initiatives.
- Implemented employee training programs that increased knowledge of industry trends and advanced detailing techniques.
- Promoted a culture of continuous improvement within the team by seeking feedback from both clients and employees, leading to enhanced processes and increased client satisfaction.
- Improved team morale through clear communication, constructive feedback, and recognition of achievements.
- Managed scheduling, assigning tasks to car detailers to ensure timely completion of projects.
Order Selector
Pacific Coast Structural Engineering
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
Cook
Golden Corral Buffet and Grill
Henderson, NC
08.2008 - 08.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Northern Vance High School
Henderson05.1998
Skills
- Order fulfillment
- Heavy lifting
- Pallet arrangement
- Forklift operation
- Workplace safety
- Goal oriented
- Pallet jack operation
- Warehouse navigation
- Efficient packing
- Mentoring and training
- Quality control
- Reliable and punctual
- Team collaboration
- Adaptability and flexibility
- Product sorting
- Time management
- Shipment preparation
- Inventory management
- Record keeping
- Order ticket reading
- Critical thinking
- Workplace organization
- Forklift safety and operation
- Quick learner
- Teamwork and collaboration
- Stocking and replenishing
- Cleaning procedures
- Decision-making
- Attention to detail
- Customer service
- Safety procedures
- Goal setting and prioritization
- Order documentation
- Work area maintenance
- Product merchandising
Timeline
Car Detailing Manager
Crossroads Ford
08.2017 - 08.2023
Cook
Golden Corral Buffet and Grill
08.2008 - 08.2016
Order Selector
Pacific Coast Structural Engineering
Northern Vance High School