Desdemona Sorhaindo
Clarksville
Summary
Detail-oriented and proactive Logistics Coordinator with experience in warehouse support, inventory control, and operational workflow management. Strong background in customer service, cash handling, and administrative support gained through roles in logistics, financial services, and retail. Skilled in maintaining accurate documentation, supporting warehouse operations, and ensuring efficient daily processes. Adept at collaborating with cross-functional teams, resolving issues quickly, and maintaining a high level of professionalism
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Amazon
04.2024 - Current
- Coordinate daily inbound and outbound logistics activities to maintain efficient warehouse flow.
- Manage shipment tracking, documentation, and reporting to ensure accurate and timely deliveries.
- Support inventory control by monitoring stock levels, identifying discrepancies, and updating records.
- Communicate with drivers, warehouse teams, and leadership to resolve operational interruptions.
- Maintain office organization, prepare reports, and ensure compliance with company procedures.
- Utilize internal systems to schedule, update, and document freight movements and operational tasks.
Member Relationship Specialist
Sunmark Credit Union
08.2021 - 05.2024
- Supervised cashier team to ensure accurate and efficient checkout operations.
- Managed cash handling procedures including opening/closing and daily reconciliations.
- Delivered high-quality customer service and resolved escalated concerns.
- Trained and onboarded new associates on systems, policies, and procedures.
- Collaborated with store management to enhance front-end operations.
- Ensured compliance with safety and security standards.
Head Cashier
The Home Depot Inc
11.2018 - 08.2021
- Supervised cashier team to ensure accurate and efficient checkout operations.
- Managed cash handling procedures including opening/closing and daily reconciliations.
- Delivered high-quality customer service and resolved escalated concerns.
- Trained and onboarded new associates on systems, policies, and procedures.
- Collaborated with store management to enhance front-end operations.
- Ensured compliance with safety and security standards.
Education
BBA - Economics
Baruch College
New York (City), NY09-2023
Skills
- Logistics & Warehouse Coordination
- Logistics analysis
- Decision-making
- Analytical thinking
- Inventory Tracking & Documentation
- Administrative & Office Support
- Customer Service & Issue Resolution
- Cash Handling & POS Systems
- Reporting & Record Management
- Communication (Verbal & Written)
- Time Management & Prioritization
- Problem Solving
- Microsoft excel, project, and Visio
Timeline
Logistics Coordinator
Amazon
04.2024 - Current
Member Relationship Specialist
Sunmark Credit Union
08.2021 - 05.2024
Head Cashier
The Home Depot Inc
11.2018 - 08.2021
BBA - Economics
Baruch College