Desean Dawkins
Brooklyn,United States
Summary
Business professional with 5 years of experience in customer service and inventory management. Proven ability to enhance team collaboration and operational efficiency through strong critical thinking and organizational skills. Committed to leveraging creative skills in animation and drawing to drive innovation and impact within the business sector.
Overview
4
4
years of professional experience
Work History
Air Craft Cleaning and Security Team Lead
Unifi
Queens, New York
09.2024 - Current
- Oversaw morning and afternoon operations for optimal workflow efficiency.
- Led a team of 5 to 6 in cleaning and preparing approximately 8 to 6 aircraft nightly.
- Provided coverage for dispatch operations during peak periods.
- Managed garbage disposal processes on the tarmac to maintain cleanliness.
- Trained team members on emergency procedures and safety protocols.
- Led security operations to ensure safety for staff and customers.
- Conducted regular safety inspections of facilities and equipment.
- Developed incident reports for security breaches and irregularities.
- Collaborated with management to improve overall security strategies.
- Created detailed reports summarizing investigation outcomes and recommendations.
- Trained new security personnel on company policies and procedures.
Back of house and Sales floor employee
Burlington
Brooklyn, United States
03.2024 - 08.2024
- Unboxed and tagged shoes, ensuring accurate sizing and pricing for optimal stock organization.
- Provided exceptional customer service, addressing inquiries and assisting with product location.
- Maintained store standards by efficiently stocking and organizing merchandise in the backroom.
- Implemented systematic stock management, resulting in improved inventory accuracy.
- Collaborated with team members to streamline backroom operations, enhancing overall efficiency.
Stocking and Backroom management
Target Team Member
Brooklyn, United States
09.2023 - 01.2024
- Stocked and monitored food and beverage items, ensuring quality and accurate placement dates.
- Managed backroom inventory, coordinating timely product distribution to the sales floor.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Counselor coach
Football Kids
Brooklyn, United States
07.2023 - 08.2023
- Enhanced teamwork skills, resulting in improved collaboration and cohesion among players.
- Boosted overall scores through targeted coaching strategies and personalized feedback.
- Strengthened self-esteem by fostering a supportive and encouraging environment.
Counselor
Kids Excentra
Brooklyn, United States
07.2023 - 08.2023
- Guided children in learning respect, fostering a positive environment and collaboration.
- Conducted briefings on mutual respect, enhancing interpersonal skills and teamwork.
- Taught goal-setting techniques, leading to measurable improvements in personal development.
Cashier/Cook
Burger King
Brooklyn, United States
12.2021 - 03.2022
- Processed customer orders and prepared food, ensuring speed and accuracy in a high-demand setting.
- Resolved customer issues promptly, boosting satisfaction and repeat business.
- Maintained kitchen cleanliness and organization, ensuring a safe and sanitary workspace.
Education
HIGH SCHOOL FOR INNOVATION IN ADVERTISING AND MEDIA - AP english, Advanced Strategy, Graphic Design
01.2023
Tilden Highschool - Financial literacy, Financial algebra
Cultural Academy for Arts and Science
Skills
- Animation
- Drawing
- Critical thinking
- Stocking
- Customer Service
- leader
- Team leadership
- Safety inspections
- Training development
- Customer relationship management
- Workflow optimization
- Incident reporting
- Security protocols
- Problem solving
- Team building
- Attention to detail
- Effective communication
- Crisis management
Additional Information
Football, Played both sides, Was a team captain, Led team in tackles, Led team in yards per carry, Led team in forced fumbles, Summer Basketball Tournaments, Controlled the offense, Led the tournament in assists, Public School Library, Helped people check out books, Sorted books
Timeline
Air Craft Cleaning and Security Team Lead
Unifi
09.2024 - Current
Back of house and Sales floor employee
Burlington
03.2024 - 08.2024
Stocking and Backroom management
Target Team Member
09.2023 - 01.2024
Counselor coach
Football Kids
07.2023 - 08.2023
Counselor
Kids Excentra
07.2023 - 08.2023
Cashier/Cook
Burger King
12.2021 - 03.2022
HIGH SCHOOL FOR INNOVATION IN ADVERTISING AND MEDIA - AP english, Advanced Strategy, Graphic Design
Tilden Highschool - Financial literacy, Financial algebra
Cultural Academy for Arts and Science