Desean Perkins
Baton Rouge,LA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
LEAD
BARRACUDA TACO STAND
Baton Rouge, LA
05.2023 - 07.2024
- Successfully redesigned existing inventory system, ordering and food storage practices, resulting in 10% decrease in food waste and higher net profits.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted positive work environment with proactive conflict resolution strategies and team-building activities.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage
STORE MANAGER
CREAMISTRY
Baton Rouge, LA
11.2019 - 05.2023
- Generated regulations and safety standards, checklists and reminders, posting them in staff areas, resulting in 0 policy violations and 98% health inspections.
- Managed daily operations to ensure smooth functioning of the store, maintaining clean, safe environment for customers and employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
SHIFT MANAGER
RAISING CANE'S
Baton Rouge, LA
08.2018 - 08.2019
- Promoted positive work environment through open communication and constructive feedback.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering cohesive workplace culture.
- Supervised staff of approximately 25-30, proven experience leading team to meet individual and team customer satisfaction goals.
SUPERVISOR
COST PLUS WORLD MARKET
Baton Rouge, LA
01.2019 - 11.2019
- Developed and implemented performance development and training initiatives which optimized staff performance and resulted in continuous surpassing of sales quotas.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Maximized floor space utilization with strategic product arrangement, catering to customer preferences and shopping behaviors. Boosting loyalty reward sign ups by 5%.
- Order product inventory requiring daily shipment, load and unload trucks with forklift / Utilized hand held scanner to price and count product; Ensure that orders, procedures and policies are carried out in regards to proper stacking and handling of packages/boxes to keep its contents unharmed and intact.
ASSISTANT MANAGER
STARBUCKS
Baton Rouge, LA
06.2015 - 08.2018
- Collaborated with General Manager when it comes to grading each Partner performance and conducting monthly meetings with Shift Supervisors to go over budgeting, monthly and projected sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Responsible for generating revenue growth through best practice methodology. Increased profitability by 5%.Trained new baristas and shift supervisors on barista techniques, customer service standards, and company policies, ensuring high-quality experience for all guests.
- Worked with baristas to achieve sales goals, while providing quality customer service during peak hours.
STORE MANAGER
SMOOTHIE KING
Baton Rouge, LA
06.2012 - 07.2015
- Achieved and maintaining 3% annual growth in profit through management of controllable costs such as reducing unnecessary overtime and inventory waste.
- Planned and coordinated successful monthly meetings going over sale goals, inventory, projected sales, safety and compliance policies, and incoming promotional items.
- Engaged customers and provided very high level of service and support, helping find desired products for each guest lifestyle.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and growth.
Education
Associate of Science - Business Management
DELGADO COMMUNITY COLLEGE
NEW ORLEANS, LA 05.2023 - 05.2025
Skills
Accounting & Budgeting
Proficient with POS systems
Excellent interpersonal and communication skills
Conflict Resolution
Planning
Guest Retention
Social Media Management
Network/Outreach
Timeline
LEAD
BARRACUDA TACO STAND
05.2023 - 07.2024
Associate of Science - Business Management
DELGADO COMMUNITY COLLEGE
05.2023 - 05.2025
STORE MANAGER
CREAMISTRY
11.2019 - 05.2023
SUPERVISOR
COST PLUS WORLD MARKET
01.2019 - 11.2019
SHIFT MANAGER
RAISING CANE'S
08.2018 - 08.2019
ASSISTANT MANAGER
STARBUCKS
06.2015 - 08.2018
STORE MANAGER
SMOOTHIE KING
06.2012 - 07.2015
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