DeSean Thomas
Warren,MI
Summary
Driven Assistant Store Manager with a proven track record at Uncle Eds Oil Shoppe, excelling in operations oversight and customer relations. Achieved consistent sales growth and enhanced store efficiency through strategic inventory management and effective team leadership. Skilled in business development and staff scheduling, significantly improved customer satisfaction and employee retention. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Uncle Eds Oil Shoppe
06.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
No Degree - Nurse
Jackson College
Jackson, MI09.2020
High School Diploma -
Hamtramck High School
Hamtramck, MI07.2020
Skills
- Customer Relations
- Operations Oversight
- Department Oversight
- Store Organization
- Business Development
- Records Management
- Loss Prevention
- Stock management
- Motivational Techniques
- Regulatory Compliance
- Scheduling Coordination
- Sales Growth
- [Software] expertise
- Flexible Schedule
- Store Opening and Closing
- Upselling and Cross Selling
- Staff Scheduling
Timeline
Assistant Store Manager
Uncle Eds Oil Shoppe
06.2021 - Current
No Degree - Nurse
Jackson College
High School Diploma -
Hamtramck High School
Similar Profiles
DeSean ThomasDeSean Thomas
Store Manager at Uncle Eds Oil ShoppeStore Manager at Uncle Eds Oil Shoppe
Ryan KondradRyan Kondrad
Master Technician at Uncle Eds Oil ShoppeMaster Technician at Uncle Eds Oil Shoppe
Matthew HeatherlyMatthew Heatherly
Payroll Administrator at EDS Service SolutionsPayroll Administrator at EDS Service Solutions