Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESERAE OBERMEIER

Sevierville,TN

Summary

Talented Account Coordinator focused on being outstanding liaison to customers and personnel. Dedicated to working hard in competitive environments. Known for top-of-the-line work and great service.

Overview

14
14
years of professional experience

Work History

Strategic Account Coordinator

Vernovis
03.2022 - 02.2023
  • Coordinated th filling of all active jobs within our Strategic Sales team, including job order intake with clients, adding job orders to applicant tracking system (Bullhorn), writing job descriptions based on intake calls, submitted prescreened candidates to clients, scheduled interviews, and documented client feedback, prepared candidates for day one, and executed a successful quality assurance
  • Communicated proactively with clients on all active business, building strong relationships
  • Built relationships with candidates, helping to solve their challenges and needs and answer questions throughout the interview and hiring process
  • Proactively shared leads with the Strategic Sales team
  • Assisted in managing all starts, ends, and back fills for Strategic Sales.
  • Coordinated meetings, calls, and interviews for 2 person account management team.
  • Asked appropriate open-ended questions to discover customers' needs and requirements.
  • Updated internal databases with account information to maintain concise, clear records.
  • Facilitated weekly status reports and project documentation.
  • Liaised with internal teams to facilitate proper pre-and post-sales service.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

HR Specialist

Sow Plated
05.2020 - 03.2022
  • Screen resumes, interview candidates (by phone or in-person), administer appropriate assessments & reference/background checks, make recommendations for hire (or not hire) and deliver employment offers for both exempt and nonexempt position openings
  • Create job postings, network with candidates, and create robust sourcing strategies that will attract top talent for part-time and full-time positions
  • Develop and maintain an excellent relationship with external candidates to ensure the achievement of staffing goals
  • Focus on employee development by creating and executing personalized performance management plans for 21 employees
  • Manage application/resume file and retention according to company policy.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Developed and implemented onboarding and orientation programs for new employees.

Pediatric RMA

Pediatric Consultants
01.2011 - 08.2014
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation. And performed all in office diagnostic testing.
  • Returned Nurse calls regarding parent questions about treatment, dosing, form requests, and prescription refills
  • Communicated with pharmacies and insurance companies to ensure patients medication is covered
  • Administered vaccines and in office medications.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures, and care plan instructions.

Owner/Operator

Big O’s Buckeyes/ Freaky Sheets Bakery
05.2016 - Current
  • Analyze and evaluate company processes, continuously adapting practices to ensure maximum efficiency and profitability
  • Manage operation of business including delegating responsibilities such as inventory, shipping/receiving and payment of bills, bookkeeping and accounting
  • Coordinate operation of all food services activities such as storing, cooking, and maintaining kitchen cleanliness to FDA standards
  • Procure materials of the desired level of quality for the best possible cost to maximize profits.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Managed day-to-day business operations.
  • Developed business plan, processes and procedures to provide superior products to customers.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Data Entry Specialist/Shipping Coordinator

Aunt Flow
02.2020 - 03.2021
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness in shipment tracking
  • Accurately processed any updates or change requests for all accounts in multiple database systems
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Formed strategic partnerships, established metrics and participated in complex negotiations
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Compiled data and reviewed information for accuracy prior to input.
  • Verified data files prior to entry to maintain high data accuracy.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
  • Negotiated shipping contracts and rates to establish budget friendly agreements.

Education

Associate of Applied Science - Medical Assisting

Keiser University
West Palm Beach, FL
08.2010

Skills

  • Account supervision
  • Order Management
  • Relationship Building
  • Account Management
  • Customer Service
  • Administrative Management
  • Administration and Operations
  • Attention to Detail
  • Problem-solving aptitude

Timeline

Strategic Account Coordinator

Vernovis
03.2022 - 02.2023

HR Specialist

Sow Plated
05.2020 - 03.2022

Data Entry Specialist/Shipping Coordinator

Aunt Flow
02.2020 - 03.2021

Owner/Operator

Big O’s Buckeyes/ Freaky Sheets Bakery
05.2016 - Current

Pediatric RMA

Pediatric Consultants
01.2011 - 08.2014

Associate of Applied Science - Medical Assisting

Keiser University

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DESERAE OBERMEIER