Deseray McCoy
Brunswick,US
Summary
Enthusiastic and reliable delivery professional with experience in flexible delivery services, including Amazon. Adept at managing logistics to ensure timely and efficient package delivery while maintaining high customer satisfaction. Skilled in navigating urban and suburban environments, utilizing technology to optimize routes and enhance delivery efficiency. Strong problem-solving abilities and excellent communication skills, fostering positive interactions with customers and team members. Committed to upholding safety standards and delivering a seamless experience for clients.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Amazon
Brunswick, GA
12.2025 - Current
- Delivered packages efficiently to customers within designated timeframes.
- Operated delivery vehicles safely and followed traffic regulations consistently.
- Maintained accurate records of deliveries and vehicle inspections daily.
- Managed routes using GPS technology to optimize delivery efficiency.
- Communicated effectively with customers regarding delivery status or issues.
- Reliable car
- Loaded, secured, and unloaded cargo in a safe and timely manner.
CHAT/ EMAIL ASSISTANT
Cohens Tree Service
Brunswick, GA
01.2017 - 01.2022
- Handled chat and email inquiries, ensuring swift, accurate responses.
- Streamlined workflows, cutting response times and boosting satisfaction.
- Maintained high-quality communication with strong typing and grammar skills.
- Delivered excellent customer service, resolving inquiries effectively.
- Enhanced customer relations through attentive and precise communication.
RETAIL ASSOCIATE
Know Style
Atlanta, GA
07.2016 - 10.2017
- Welcomed customers, assisted with inquiries, and enhanced shopping experience.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Increased sales by engaging customers and suggesting suitable products.
WAITRESS
Buffalo Wild Wings
Brunswick, GA
01.2011 - 12.2015
- Greeted and served customers, improving dining experience and boosting repeat visits.
- Suggested menu items, increasing sales and customer engagement.
- Memorized orders and menu details, ensuring efficient and accurate service.
- Addressed customer needs promptly, contributing to a positive dining atmosphere.
CUSTOMER SERVICE
Target
Brunswick, GA
01.2009 - 11.2010
- Delivered exceptional customer service, expertly managed phone orders, and skillfully upsold menu items, enhancing overall dining experience and boosting sales.
- Resolved customer complaints, enhancing satisfaction and loyalty.
- Provided product information, increasing customer knowledge and sales.
- Efficiently processed orders and returns, reducing wait times.
- Answered calls promptly, improving communication and service.
- Maintained product knowledge, optimizing store navigation for guests.
Education
BACHELOR'S DEGREE - SOCIOLOGY
Georgia State University
Atlanta, GA09.2016
Skills
- Communication
- People skills
- Problem-solving
- Critical thinking
- Professionalism
- Microsoft Office
- Teamwork
- Multitasking
- Customer Retention
- Product Knowledge
- Data Entry
- Traffic safety
- Time Management
- Safe driving practices
- Adaptability
- Technology proficiency
- Attention to detail
- Vehicle navigation
- Package tracking
- Route optimization
- Time management
- GPS technology
Timeline
Delivery Driver
Amazon
12.2025 - Current
CHAT/ EMAIL ASSISTANT
Cohens Tree Service
01.2017 - 01.2022
RETAIL ASSOCIATE
Know Style
07.2016 - 10.2017
WAITRESS
Buffalo Wild Wings
01.2011 - 12.2015
CUSTOMER SERVICE
Target
01.2009 - 11.2010
BACHELOR'S DEGREE - SOCIOLOGY
Georgia State University