Desere Mendez
Houston,TX
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
Recruitment Specialist
American Traveler Staffing Professionals
10.2023 - Current
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
- Hired employees and initiated new hire paperwork process.
- Partnered with HR teams to develop attractive compensation packages for new hires, ensuring competitiveness within the market.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Senior Credit Consultant
Credit Glory
09.2022 - 10.2023
- Coached junior team members on advanced credit analysis techniques, fostering professional growth and development within the department.
- Continuously improved credit department performance by identifying areas for process improvements and implementing necessary changes.
- Enhanced organizational reputation by maintaining high levels of professionalism with internal and external stakeholders.
- Managed a diverse portfolio of clients, ensuring timely monitoring and effective risk mitigation measures were in place.
- Identified opportunities for up-selling additional products or services based on clients' needs assessment.
- Evaluated clients'' financial health by analyzing data from various sources such as financial statements, economic reports, and market data.
- Consulted on end-to-end wholesale credit lifecycle spanning sales, origination, fulfillment, servicing and portfolio management.
- Ensured compliance with all applicable laws, regulations, and internal policies related to lending practices.
Credit and Collection Analyst
The Credit Agents
05.2020 - 09.2022
- Managed a diverse portfolio of accounts, ensuring appropriate actions were taken to maintain financial health.
- Collaborated with sales teams to assess credit risk for potential customers while maintaining company growth goals.
- Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
- Monitored client progress regularly, providing timely feedback and support throughout the credit repair process.
- Educated clients on financial management principles to enhance their long-term credit standing.
- Managed a portfolio of diverse clients, balancing individual needs while meeting performance metrics consistently.
- Maintained detailed records of all client interactions using CRM software, ensuring accurate information was readily accessible when needed.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
Assistant Manager - Finance
OneMain Financial
04.2018 - 05.2020
- Supported annual audit process by preparing detailed schedules, reconciliations, and responding promptly to auditor inquiries .
- Conducted in-depth financial analysis for strategic decision-making purposes, providing actionable insights for senior management team members.
- Managed accounts payable and receivable functions, ensuring timely processing of invoices and collections activities.
- Ensured compliance with regulations through diligent auditing and adherence to policies.
- Assisted in developing new loan products, expanding offerings to better serve a diverse clientele.
- Supported borrowers throughout the entire lending process, ensuring clear communication and transparency.
- Managed a diverse portfolio of loans while maintaining excellent attention to detail in record keeping and client relationship management.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Negotiated to collect balance in full.
- Maintained high volume of calls and met demands of busy and productive group.
Education
GED -
Coconino High School
Flagstaff, AZSkills
Resume Screening
Candidate Sourcing
Talent Acquisition
Recruitment Marketing
CRM software proficiency
Lead generation techniques
Cross-selling tactics
Customer Service
Data Entry
Computer Proficiency
Collections processing
Debt Negotiation
Timeline
Recruitment Specialist
American Traveler Staffing Professionals
10.2023 - Current
Senior Credit Consultant
Credit Glory
09.2022 - 10.2023
Credit and Collection Analyst
The Credit Agents
05.2020 - 09.2022
Assistant Manager - Finance
OneMain Financial
04.2018 - 05.2020
GED -
Coconino High School
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