Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Interests
Extracurricular activities
Timeline
Generic

Deserey Cortez

Laredo,TX

Summary

Professional Summary

Motivated individual with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor. As well as certified for water front which includes rescues and trainings in rivers, lakes, and oceans, as well as awarded a recognition award by U.S congressman Henry Cuellar for training National Guardsmen.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lifeguard

Jose Renteria
05.2023 - Current
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Advanced personal professional development participated in advanced lifesaving courses, such American Red Cross Lifeguard Instructor certification course.
  • Trained and guarded CBP candidates for SRT mentorship as well as BP candidates for BORTAC and BORSTAR as well as National Guards.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Stripes

Claudia Martinez
08.2022 - 05.2023
  • Maintained high levels of customer satisfaction with clear, continuous communication.
  • Supported other crew members when needed, fostering a positive team atmosphere conducive to success.
  • Greeted customers entering store and responded promptly to customer needs.
  • Cultivated strong customer relationships to drive repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Criminal Justice

Texas A&M International University
5201 University Blvd
05-2027

High School Diploma -

United South High School
4001 Los Presidentes Ave
05-2022

Skills

  • Strong communicator
  • Lifeguard, CPR, AED, Water Safety, and Water Front certifications
  • Leadership qualities
  • CPR and AED training
  • Adaptability in emergencies
  • Water rescue techniques
  • Swim instruction
  • Customer service

Certification

  • CPR
  • AED
  • First Aid
  • Lifeguarding Certification - American Red Cross.
  • Water Safety Instructor (WSI) - American Red Cross.
  • Lifeguard Instructor Certification
  • Waterfront Lifeguard Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Accomplishments

  • Successfully led swim training classes for participants of various ages.
  • Selected as mentor/trainer for new hires.
  • Recommend strategic process improvements to improve operations.
  • Improved customer satisfaction by resolving issues in a timely manner.
  • Recognized by management for training law enforcement and being a swim instructor to all ages

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Hiking
  • Swimming
  • CrossFit and Hybrid training
  • Personal Development and Self-Improvement

Extracurricular activities

I enjoy training with any type of law enforcement when it come to in-water trainings at the pool. I am also part of the CrossFit community and spend most of my time doing in-water trainings and doing CrossFit. I am also a part and member of the church "grace".

Timeline

Lifeguard

Jose Renteria
05.2023 - Current

Stripes

Claudia Martinez
08.2022 - 05.2023
  • CPR
  • AED
  • First Aid
  • Lifeguarding Certification - American Red Cross.
  • Water Safety Instructor (WSI) - American Red Cross.
  • Lifeguard Instructor Certification
  • Waterfront Lifeguard Certification

Bachelor of Science - Criminal Justice

Texas A&M International University

High School Diploma -

United South High School
Deserey Cortez