Desha Schwartz
Pine Bluff,AR
Summary
Conscientious Healthcare professional offering over 13 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Mainline Health Systems
Star City, AR
07.2022 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
Pharmacy Technician
Sav-Mart Pharmacy
McGehee, AR
12.2018 - 07.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across entire team.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
Front Desk Receptionist
Vann Dunn Eye
Dumas, AR
06.2018 - 12.2019
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
Pharmacy Technician
Fred's Pharmacy
Dumas, AR
01.2013 - 06.2018
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Sav-Mart Pharmacy
McGehee, AR
05.2011 - 12.2013
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Sales Clerk
Periwinkle Place
McGehee, AR
07.2008 - 07.2010
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Reduced losses due to shrink and damaged goods % with continuous shelf checks and store surveillance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened and closed store by balancing cash registers and receipts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Mcgehee High School
Mcgehee, AR05.2010
Skills
- Lab Equipment Operation
- Complex Problem-Solving
- Patient documentation
- Pharmacy Law Compliance
- Dosage Form Preparation
- Drug safety
- Wholesale Ordering
- Pharmacy Management Software
- Initiative-taking
- Meeting Scheduling
- Customer Service
- Listening Skills
- Work Prioritization
- File Organization
- Scheduling
- Ability to Lift 40 pounds
Timeline
Certified Medical Assistant
Mainline Health Systems
07.2022 - Current
Pharmacy Technician
Sav-Mart Pharmacy
12.2018 - 07.2022
Front Desk Receptionist
Vann Dunn Eye
06.2018 - 12.2019
Pharmacy Technician
Fred's Pharmacy
01.2013 - 06.2018
Pharmacy Technician
Sav-Mart Pharmacy
05.2011 - 12.2013
Sales Clerk
Periwinkle Place
07.2008 - 07.2010
High School Diploma -
Mcgehee High School