Desha Schwartz
Pine Bluff,AR
Summary
Conscientious Healthcare professional offering over 13 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Mainline Health Systems
07.2022 - Current
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
Pharmacy Technician
Sav-Mart Pharmacy
12.2018 - 07.2022
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across entire team.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
Front Desk Receptionist
Vann Dunn Eye
06.2018 - 12.2019
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at front desk.
Pharmacy Technician
Fred's Pharmacy
01.2013 - 06.2018
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Sav-Mart Pharmacy
05.2011 - 12.2013
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Sales Clerk
Periwinkle Place
07.2008 - 07.2010
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Reduced losses due to shrink and damaged goods % with continuous shelf checks and store surveillance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened and closed store by balancing cash registers and receipts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Mcgehee High School
Mcgehee, AR05.2010
Skills
- Lab Equipment Operation
- Complex Problem-Solving
- Patient documentation
- Pharmacy Law Compliance
- Dosage Form Preparation
- Drug safety
- Wholesale Ordering
- Pharmacy Management Software
- Initiative-taking
- Meeting Scheduling
- Customer Service
- Listening Skills
- Work Prioritization
- File Organization
- Scheduling
- Ability to Lift 40 pounds
Timeline
Certified Medical Assistant
Mainline Health Systems
07.2022 - Current
Pharmacy Technician
Sav-Mart Pharmacy
12.2018 - 07.2022
Front Desk Receptionist
Vann Dunn Eye
06.2018 - 12.2019
Pharmacy Technician
Fred's Pharmacy
01.2013 - 06.2018
Pharmacy Technician
Sav-Mart Pharmacy
05.2011 - 12.2013
Sales Clerk
Periwinkle Place
07.2008 - 07.2010
High School Diploma -
Mcgehee High School
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