Deshan Tulsie
Tampa,USA
Summary
Results-driven sales professional with 5+ years of experience in high-volume sales, operations, and customer service within the pest control and lawn care industry. Consistently delivered exceptional performance with 70-90% close rates on inbound leads, expertly bundling recurring pest and lawn services to maximize customer retention and revenue. Personally generated over $1.2 million in annual sales while driving an additional $2.8 million through team mentoring and knowledge sharing, contributing to a total revenue impact of approximately $4 million. Pioneered an outbound texting program that produced $20-40K in monthly revenue at 20-30%+ close-to-answer rates, developed high-converting scripts that increased team productivity by 25%+, and implemented data-driven tracking and process improvements to enhance operational efficiency. Recognized for strong analytical abilities, strategic prioritization of high-ROI activities, and a proven track record of outperforming targets in fast-paced, competitive environments. Collaborative leader eager to drive growth and optimize performance in sales leadership, operations, or revenue-focused roles.
Overview
5
5
years of professional experience
Work History
Sales and Operations Specialist
PestBear/LawnBear
10.2023 - Current
- Collaborated with Director of Operations, managers, and cross-functional teams to drive sales growth through streamlined processes, resulting in significant revenue increases and enhanced operational efficiency.
- Launched comprehensive outbound texting program, developed high-converting scripts, and created detailed sales tracking reports; boosted team productivity by 25%+, improved data-driven decision-making, and strengthened customer communication.
- Achieved 70-90% close rate on inbound interactions, consistently bundling recurring pest and lawn services; personally generated over $1.2 million in annual revenue through high-impact strategies and exceptional performance.
- Generated $20-40K in monthly revenue via manual outbound texting with 20-30%+ close-to-answer rates; strategically prioritized texting over outbound calls on high-value leads to maximize ROI, with identified potential for 10-33x scaling through automation.
- Mentored and led sales teams in fast-paced, competitive environment, fostering high-performance culture and aligning efforts with company goals; leveraged expertise to help team generate additional $2.8 million in revenue, contributing to total impact of approximately $4 million.
- Demonstrated advanced analytical skills and consistent outperformance of targets through deep expertise in numbers, metrics tracking, and strategic sales optimization.
Finance Intern
Assurance Wireless
11.2022 - 09.2023
- Performed quantitative data analysis and produced insightful graphs to support financial decision-making.
- Drafted comprehensive reports and conducted monthly statement analyses to identify trends and opportunities.
- Contributed to hands-on financial services projects, demonstrating strong analytical and problem-solving skills.
- Collaborated with team members to support supervisors, showcasing flexibility, eagerness to learn, and a hardworking attitude.
Personal Shopper
Walmart
03.2021 - 11.2022
- Recognized for consistent order accuracy, outstanding customer service, and building brand loyalty among clients.
- Delivered excellent service to pickup and home delivery customers, ensuring timely and high-quality fulfillment.
- Proficient in using technology tools including mobile applications, scanners, and GPS systems to complete orders efficiently.
- Adapted quickly to changing processes, programs, and team requirements while maintaining high performance standards.
Education
Bachelor of Science - Bachelor’s Degree in Finance
Miami Dade College
Miami, FLSkills
- Sales & Revenue Generation: Prospecting, closing deals, team management, revenue optimization
- Analytical & Quantitative: Advanced proficiency with numbers, data analysis, reporting, graphing tools (eg, Excel, financial software)
- Process Improvement: Implementing efficient methods, launching programs (eg, texting systems, sales reports)
- Technology: Mobile apps, scanners, GPS, CRM systems, data visualization tools
- Soft Skills: Customer service excellence, adaptability, team collaboration, leadership, quick learner
- Other: Outperforming targets, strategic thinking, revenue impact assessment
Timeline
Sales and Operations Specialist
PestBear/LawnBear
10.2023 - Current
Finance Intern
Assurance Wireless
11.2022 - 09.2023
Personal Shopper
Walmart
03.2021 - 11.2022
Bachelor of Science - Bachelor’s Degree in Finance
Miami Dade College