Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deshannon Hunter

Commercial Point,OH

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.

Overview

24
24
years of professional experience

Work History

Correction Officer

ODRC
06.2022 - 06.2025
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.

FID Processor

Walmart Distribution Center
06.2018 - 04.2019
  • Exhibited strong attention to detail, ensuring the accuracy and integrity of all FID information entered into company systems.
  • Maintained a high level of compliance, adhering to all regulatory requirements during daily operations.
  • Assisted in receiving, stocking and distribution of merchandise.

Credentialiing Specialist

United Health Group
06.2013 - 06.2016
  • Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
  • Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
  • Enrolled providers and Medicaid, Medicare, and private insurance plans.
  • Conducted primary source verifications such as background checks and board certifications.
  • Expedited the onboarding process for new providers, ensuring timely completion of all required documentation and verifications.

Enumerator

U.S. Census Bureau
04.2010 - 08.2010
  • Asked questions in accordance with instructions to obtain various specified information such as person’s name, address, age and state of residency.
  • Conferred with supervisor daily to submit completed assignments and discuss progress.
  • Identified and reported problems with abandoned housing.

Customer Service Rep/Research Analyst

J.P. Morgan Chase
01.2003 - 01.2007
  • Answered customer calls to provide, and sometimes obtain information concerning the client’s mortgages.
  • Opened work orders in reverence to a customer’s complaint and or inquires.
  • Researched and adjusted missing or misapplied payments made by the customer/client, according to the original intentions.
  • Checked to ensure that appropriate changes were made to resolve the payment issue and send a detailed follow-up letter to customer/client.

Data Entry Clerk

National City Bank
01.2001 - 02.2002
  • Opened, sorted and routed incoming mail while verifying signatures and required information on checks.
  • Encoded and canceled checks using bank machines.

Education

Diploma -

North Adult Education Center
Columbus, OH
10.2005

No Degree - Accountiing

Franklin University
Columbus, OH

Skills

  • Administrative Support professional, experienced working in fast-paced environments demanding strong organizational, technical and interpersonal skills Trustworthy, ethical and discreet; committed to superior customer service Confident and poised in interactions with individuals/customers/clients at all levels Detail-oriented and resourceful in completing projects; able to multi-task effectively

Timeline

Correction Officer

ODRC
06.2022 - 06.2025

FID Processor

Walmart Distribution Center
06.2018 - 04.2019

Credentialiing Specialist

United Health Group
06.2013 - 06.2016

Enumerator

U.S. Census Bureau
04.2010 - 08.2010

Customer Service Rep/Research Analyst

J.P. Morgan Chase
01.2003 - 01.2007

Data Entry Clerk

National City Bank
01.2001 - 02.2002

Diploma -

North Adult Education Center

No Degree - Accountiing

Franklin University

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