De'Shaun Dicks

● Assist patients with navigating healthcare systems and accessing services.

● Conducted home visits to assess the health needs of patients and their families.

● Maintained accurate records of patient data in a secure electronic database.

● Assisted with patient referrals to appropriate community resources.

• Educated patients about health resources and services available.

● Transported passengers safely to designated locations across the city.

● Assisted passengers with boarding, disembarking, and securing mobility devices.

● Followed scheduled routes while maintaining adherence to traffic laws and regulations.

● Communicated effectively with dispatch regarding passenger needs and delays.

Maintained cleanliness and organization of the transit vehicle interior.

● Assisted clients in developing independent living skills and daily routines.

● Collaborated with team members to create personalized support plans for clients.

● Maintained accurate records of client information in accordance with agency policies and procedures.

● Developed individual service plans that identified goals and objectives for each client.

● Monitored progress of clients towards achieving their goals as outlined in their individual service plans.

● Conducted regular check-ins to monitor client progress and needs effectively.

● Sorted incoming mail by size and destination for efficient processing.

Operated sorting machines to expedite mail distribution across facilities.

• Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
• Collaborated with team members to improve workflow processes and efficiency.

● Processed cash deposits and withdrawals for customer transactions.

● Verified cash amounts against transaction records for accuracy.

● Conducted routine audits of cash handling procedures for compliance.

Processed currency, coins, checks, credit and debit cards, and other payment instruments in accordance with established procedures.

● Collected vital signs and recorded patient information accurately.

● Assisted with patient intake and verified medical histories.

● Scheduled appointments and managed patient flow efficiently.

● Maintained medical records using electronic health record systems.

• Maintained the cleanliness of examination rooms, stocked with necessary supplies and prepared for incoming patients.