Deshaun Malone
Petersburg,VA
Summary
Compassionate Child and Youth Program Assistant known for highly productive and efficient task completion. Skilled in behavior management, program development, and educational support. Excel in communication, empathy, and problem-solving to foster positive environments and support child development.
Overview
5
5
years of professional experience
Work History
Child and Youth Program Assistant
Yorktown CDC
Fort Lee, VA
05.2023 - Current
- Supervised children while they participated in various games and activities.
- Maintained safety standards during all activities.
- Monitored participant behavior, providing positive reinforcement when appropriate.
- Encouraged positive relationships among participants through team building exercises.
- Provided support to families by helping them access resources within the community.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
- Provided in-depth progress reports to parents and guardians regarding children's behavior and development.
Customer Service Team Lead
Food Lion
Prince George , VA
10.2019 - Current
- Coordinated and supervised customer service team in order to ensure quality service delivery.
- Assisted in resolving escalated customer complaints or issues in a timely manner.
- Managed daily operations of the team including scheduling shifts, assigning tasks.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Volunteered to handle complaints and issues for manager during busy time periods.
- Partnered with fellow team members on new customer service program to promote seamless transitions.
Education
Associate of Science - Business Administration
Richard Bland College of William & Mary
Petersburg, VA05-2023
Bachelor of Science - Business Administration And Management
Virginia State University
Petersburg, VASkills
- Collaboration and relationships
- Fitness and nutrition practices
- Child assessment
- Age-Appropriate Activities
- Activity implementation
- Literacy promotion
- Issue Resolution
- Curriculum Planning
Languages
Spanish
Limited
Timeline
Child and Youth Program Assistant
Yorktown CDC
05.2023 - Current
Customer Service Team Lead
Food Lion
10.2019 - Current
Associate of Science - Business Administration
Richard Bland College of William & Mary
Bachelor of Science - Business Administration And Management
Virginia State University
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