Deshaunna Shaw
Nottingham,Maryland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Skilled Counselor with strong background helping others overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counselor
Camp Rock
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
- Participated in camper registration and check-in processes to collect all necessary camp information and paperwork.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
Service Advocate
Target
10.2022 - 01.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face, through email or on phone.
- Performed follow-up services for dissatisfied customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
General Assistant
Beachmont Christian Ministries
06.2020 - 08.2022
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
- Assisted staff with maintaining the well being of campers aged 4-13.
- Job required long periods of standing, long periods of walking and lifting heavy objects.
Education
Bachelor of Arts - Art
Salisbury University
Salisbury, MD05.2027
High School Diploma -
Perry Hall High School
Baltimore, MD06.2023
Skills
- Knowledge of Medications
- Superior Communication Skills
- Safety Procedures
- Educational Support
- Company Standards
- Maintaining Clean Work Areas
Certification
- First Aid/CPR Certified
Timeline
Counselor
Camp Rock
06.2023 - 08.2023
Service Advocate
Target
10.2022 - 01.2023
General Assistant
Beachmont Christian Ministries
06.2020 - 08.2022
Bachelor of Arts - Art
Salisbury University
High School Diploma -
Perry Hall High School