Deshavia Jackson
Atlanta,GA
Summary
Provides ethical representation of a company. Exercises independent judgment and decision-making abilities. Recognized for the ability to independently direct administrative operations and achieve efficiency, accuracy, and quality; streamline processes and influence growth and development. Highly efficient, organized, and skilled in wide range of administrative and fiscal operations. To provide service based upon efficiency and effective performance, ensure to be supplementary with an elevated level of professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tax Appraisal Clerk II
Fulton County Government
02.2018 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed specialized taxation items related to arbitration, adjustments, and appeals received by the Board of Tax Assessors Office.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Analyzes, interprets, and evaluate information related to deeds, tax sales, tax bills to determine legal ownership and proper course of action regarding property ownership or registration and titling.
Patient Access Representative
Grady Memorial Hospital
03.2014 - 02.2018
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Answered incoming calls, scheduled appointments and filed medical records.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
Education
No Degree - Business Administration And Management
Atlanta Metropolitan State College
Atlanta, GA05.2025
High School Diploma -
George Washington Carver High School of Technology
Atlanta, GA05.2012
Skills
- Registration and Admissions
- Financial Procedures Adherence
- HIPAA Compliance
- Medical Terminology
- Bookkeeping
- Database Entry
- Scheduling
- EPIC Proficient
Certification
- Certified Phlebotomist
- Pharmacy License
Timeline
Tax Appraisal Clerk II
Fulton County Government
02.2018 - Current
Patient Access Representative
Grady Memorial Hospital
03.2014 - 02.2018
No Degree - Business Administration And Management
Atlanta Metropolitan State College
High School Diploma -
George Washington Carver High School of Technology