Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Printing Services Specialist
U.S. Department of Homeland Security
Glynco, United States
03.2023 - Current
Supporting the FLETC Publications Warehouse Program Support Contract, overseeing their efforts to maintain inventory levels sufficient to support Center training programs three months in advance of the start date of multiple Center Basic and Advanced courses.
Procuring over the counter (OTC) and off-the-shelf (OTS) publications that have to be purchased through outside or sole source publishers.
Review and certify invoices to ensure contracting partners meet the commitments of the contracts.
I am the primary FLETC Government Purchase Card holder for the PUB Branch, with special approval/authorization to utilize the Government Purchase Card for government printing.
Responsible for the monthly billing and verification of GPO's Intra-Governmental Payment and Collection (IPAC Billing).
Cross-checking printing requests with funding allocations from FLETC and billed amounts from GPO.
Provide training and guidance, reviewing, and coordinating work within the Publishing Branch to include the work of the Printing Services Assistants and newly hired Printing Services Specialists for thoroughness and accuracy.
Use expertise to award and fulfill GPO and SPA agreements, award contracts.
Serving as a primary point of contact for print services consultation between FLETC and its varied clients, FLETC staff, partner organizations, the United States Government Publishing Office (GPO), suppliers, and vendors.
Review and certify invoices for multiple contracts and GPO billing.
Track yearly impressions and expenditures through our in-house print and GPO logs.
I am responsible for working on estimating the copier impression counts for the printing equipment, which helps establish print charges for the Print Center.
Planning and directing all aspects of the various printing services procured via the GPO and its contract vehicles (one-time bid, single, multiple-award contracts, etc.). and sources.
Staying abreast of trending technologies, GPO initiatives associated with printing procurement, and state-of-the-art industry technology and practices.
Drafting and writing detailed printing and binding specifications, identifying, initiating, and generating detailed specifications for term contracts for recurring print requirements for training programs.
Reviewing bids and determining acceptable bidders for printing services contracts.
Scheduling and monitoring contractor performance to ensure compliance with established schedules and specifications.
Printing Services Assistant
U.S. Department of Homeland Security
Glynco, United States
08.2020 - 03.2023
Company Overview: This is a federal job
Serving as a point of contact for print services consultation between FLETC and its varied customers
Operated various duplication equipment in order to accommodate the customers needs to deliver a finished printing product that adheres to the specifications and guidelines of the printing program management and operations
As a daily function in my job, I have experience negotiating with customers and/or vendors who may have specific interests related to publishing and printing program management and operations
I use my expertise to develop and write clear technical printing specifications based on customer requests
As a daily task, upon agency complaints on printing matters, assist the Printing Specialists with recommendations and solutions related to printing operations in order to provide better services for printing and binding services
Advise customers of the latest technology available to the printing center that will deliver a printing product that adheres to the printing program management and operations
Use expertise to award and fulfill GPO and SPA agreements award contracts
Utilizing my expertise, I have experience recommending new methods to improve efficiency of production related to publishing and printing program management and operations
Provide guidance to my Branch Chief and others to ensure that the level of cost, schedule and performance reporting is appropriate for requirements and risks
This is a federal job
Salary: $54,868.00 USD Per Year
Hours per week: 40
Series: Printing Services assistant
Pay Plan: GS - General Schedule
Grade: 09
Electronic Duplicating System Technician
Defense Logistics Agency
KINGS BAY, United States
11.2016 - 11.2019
Company Overview: Contractor
Knowledge of the full suite of Microsoft office applications as well as document preparation, duplication, scanning, dissemination, and manual and electronic file storage
Served as a liaison with customers on printing and production matters for assigned projects
Determines customer needs and recommends solutions that provide the best value product or service
Serves as a point of contact within the organization for the coordination or resolution of customer service/customer relations issues
Sets up, adjusts, operates and maintains an electronic duplicating system with sophisticated network, scanning and media conversion capabilities using two or more related equipment
Scans and inserts hard copy or previously stored images into customer documents according to customer specifications using network-based image capture and retrieval systems
Manages the jobs in the system file by creating new jobs, converting jobs, proofing jobs, moving jobs to queue, and copying and deleting jobs in the system file
Performs daily and weekly maintenance functions in accordance with operating manuals and established procedures
Maintains records of work completed, ensures production units are recorded for billing
Providing quotes and estimates to customers based on customer specifications for printing
Contractor
Education
Some College (No Degree) - Criminal Justice with focus in Homeland Security
College Of Coastal Georgia
Kingsland, GA
Skills
Customer service
Quality control
Team player mentality
Attention to detail
Records management
Customer support
Staff education and training
Time management
Day Phone
912-267-2589
Job Type
Permanent
Work Schedule
Full-time, Shift work
Certification
FAC-COR Level 2
Education - Current
College Of Coastal Georgia, Criminal Justice with focus in Homeland Security, Kingsland, GA
Timeline
Printing Services Specialist
U.S. Department of Homeland Security
03.2023 - Current
Printing Services Assistant
U.S. Department of Homeland Security
08.2020 - 03.2023
Electronic Duplicating System Technician
Defense Logistics Agency
11.2016 - 11.2019
Some College (No Degree) - Criminal Justice with focus in Homeland Security
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Management and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs EnforcementManagement and Program Analyst, GS-13 at U.S. Department Of Homeland Security, U.S. Immigration And Customs Enforcement
Lead Medical Credentialing Program Specialist at U.S. Department of Homeland SecurityLead Medical Credentialing Program Specialist at U.S. Department of Homeland Security