Overview
Work History
Education
Timeline
Generic

Deshawn Edwards

Moab,UT

Overview

4
4
years of professional experience

Work History

Sales Consultant

Performance Ford
05.2023 - Current
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Used discretion when handling confidential information.
  • Served as point of contact between clients and managerial staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Created detailed sales presentations to communicate product features and market data.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Retained consistent client base by conducting market research to develop brand strategy.
  • Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
  • Oversaw daily outbound calls to identify services that address primary needs.

Bar Tender

Spitfire
03.2023 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.

Server/Bartender

Miguel's Baja Grill
06.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Brewer/Forklift Operator

Moab Brewery
10.2019 - 02.2022
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Communicated with floor managers to determine merchandise placement.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Completed cycle counts and monthly inventory.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Promoted operational efficiency by maximizing loads on each transfer.

Education

High School Diploma -

Apple Valley High School
Apple Valley, CA
01.2008

Timeline

Sales Consultant

Performance Ford
05.2023 - Current

Bar Tender

Spitfire
03.2023 - 06.2023

Server/Bartender

Miguel's Baja Grill
06.2022 - 04.2023

Brewer/Forklift Operator

Moab Brewery
10.2019 - 02.2022

High School Diploma -

Apple Valley High School

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