Deshawn Nolan
Summary
Creative Telecommunications Specialist with complex technical support skills in troubleshooting, installing and configuring systems. Expert in telecommunications technology to resolve equipment and system access problems. Versed in wide range of technical tools and systems. Has the experience to work an overnight schedule and be a member of a team.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Telecommunications Specialist
Chicago Public Library
Chicago, Illinois
02.2023 - Current
- Configured and maintained telecommunications equipment for library operations.
- Delivered technical support for staff and patrons, resolving telecommunication issues to enhance user experience.
- Supported implementation of new communication systems and technologies, improving library connectivity and services.
- Installed and configured telecommunications equipment, ensuring reliable network performance for library operations.
Overnight Stocker
Marianos
Orland Park, Illinois
08.2021 - 02.2023
- Stocked shelves efficiently with products from the warehouse.
- Organized inventory to ensure proper product placement and accessibility.
- Assisted with merchandise displays to enhance store presentation.
Electronic Security Technician
Prairie State College
Chicago Heights, Illinois
04.2015 - 02.2023
- Installed electronic security systems across campus facilities.
- Conducted routine inspections of security equipment and systems.
- Maintained and repaired surveillance cameras and access control systems.
- Trained staff on proper operation of security technologies.
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
Education
Associate of Science - IT Network Security
Davenport University
Grand Rapids, MI 08.2000 - 05.2003
Skills
- Telecommunications installation
- Network troubleshooting
- Equipment maintenance
- Technical support
- Inventory organization
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
Timeline
Telecommunications Specialist
Chicago Public Library
02.2023 - Current
Overnight Stocker
Marianos
08.2021 - 02.2023
Electronic Security Technician
Prairie State College
04.2015 - 02.2023
Associate of Science - IT Network Security
Davenport University
08.2000 - 05.2003