DeShawn Sims-Parker

Dedicated Customer Service Specialist providing 8 plus years of skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues. Organized Scheduling Coordinator with a proactive attitude regarding production scheduling coordination. Over 6 years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes. Accomplished Production Planner with 8 plus years of experience in providing smooth production operations by managing schedules, inventory, and logistics. Talented in collaborating with teams to monitor productivity, review raw material inventory, and determine production scheduling. Adept in developing solutions for increasing productivity through a strong understanding of the final product, manufacturing equipment, and all aspects of daily operations. Competent Production Planner with a strong background in scheduling production and overseeing workflow. Successful in supply chain management, efficiency solutions, and inventory coordination. Talented in determining production issues and providing excellent process improvement solutions through information analysis, and providing detailed recordkeeping. A reputable customer service professional brings strong phone speaking skills paired with in-depth knowledge of CRM systems. Offers vast experience connecting customers with products and services. Punctual and responsible individual, polished in navigating multiple computer systems and applications.

• 160 Driving Academy | Houston, TX
• Class A CDL
• Hazmat

• Member, Small Business Association (2008 - present)
• Member, Alumni Association