Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

DeShawn Smith

Canisteo

Summary

With a proven track record at Pathways Inc., I excel in patient care and customer service excellence. Leveraging effective communication and problem-solving skills, I enhance client well-being and satisfaction. My commitment to quality care and time management ensures optimal outcomes, consistently achieving over 95% client satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Personal Care Assistant (PCA)

Pathways Inc.
Horseheads
07.2024 - Current
  • Delivered compassionate, patient-centered care to build trust and emotional well-being.
  • Supported clients in daily living activities, promoting independence through mobility assistance and meal preparation.
  • Monitored health status and reported changes to supervisors and family for timely interventions.

Resident Care Aide (RCA)

DePaul - Westwood Commons
North Chili
09.2025 - 12.2025
  • Collaborated with nursing staff to support high-quality resident care, including assistance with daily living activities and personal hygiene
  • Observed and reported changes in residents’ physical or mental condition to ensure timely care
  • Provided emotional support while maintaining a safe, clean, and respectful living environment

Night Desk Attendant

The State University of New York
Brockport
09.2024 - 12.2025
  • Checked in residents and guests while monitoring building access to ensure campus housing safety and security
  • Collaborated with Resident Assistants to maintain a welcoming, secure, and well-managed living environment

Sales Associate

Shoe Dept.
Hornell
05.2024 - 10.2025
  • Provided personalized customer service by assisting shoppers with footwear selection and accurate sizing
  • Processed transactions accurately while maintaining organized merchandise displays and a welcoming store environment

Education

Bachelor of Arts - Psychology

SUNY Empire State University
Saratoga Springs, NY
05-2027

High School Diploma - Canisteo, NY

Canisteo-Greenwood High School
Canisteo, NY
06.2023

Skills

  • Patient care
  • Customer service excellence
  • Time management
  • Problem solving
  • Conflict resolution
  • Effective communication

Volunteer Experience

Community Church | Canisteo, NY 

Food Pantry & Children’s Ministry Volunteer

05/2022 – 08/2024

  • Organized and distributed food supplies while supporting and supervising children’s activities, contributing to a safe, inclusive, and welcoming community environment

Certification

CPR & First Aid Certified

Timeline

Resident Care Aide (RCA)

DePaul - Westwood Commons
09.2025 - 12.2025

Night Desk Attendant

The State University of New York
09.2024 - 12.2025

Personal Care Assistant (PCA)

Pathways Inc.
07.2024 - Current

Sales Associate

Shoe Dept.
05.2024 - 10.2025

Bachelor of Arts - Psychology

SUNY Empire State University

High School Diploma - Canisteo, NY

Canisteo-Greenwood High School
DeShawn Smith