Summary
Overview
Work History
Education
Skills
Accomplishments
Activities and Honors
Languages
Timeline
Generic

Deshawnna Thompson

Milwaukee,WI

Summary

Experienced with customer relationship management, consistently building rapport and trust. Utilizes product knowledge to provide tailored solutions and meet client needs. Track record of achieving sales targets through effective communication and negotiation skills.

Overview

5
5
years of professional experience

Work History

Pro Sales Associate

Lowes Home Improvement Stores
05.2025 - Current
  • Facilitated selection of home improvement products to meet customer needs.
  • Processed transactions using point-of-sale systems, enhancing operational efficiency.
  • Conducted follow-up calls to confirm satisfaction with products and services.
  • Developed promotional materials for events and sales campaigns, driving customer engagement.

Cashier processing Teller

GardaWorld Cash Services
08.2024 - 03.2025
  • Streamlined cash handling procedures to enhance the security and accuracy of funds.
  • Provided exceptional customer service through active listening and engagement techniques.
  • Collaborated with front-end staff to effectively assist customers.
  • Performed deposit processing functions, resolving discrepancies to maintain account integrity.

Cashier Team Lead

Goodwill Store
08.2022 - 03.2024
  • Trained new cashiers on register procedures and customer interaction standards.
  • Assisted with inventory management by restocking merchandise as needed.
  • Resolved customer inquiries and concerns to enhance the shopping experience.
  • Monitored team performance and provided feedback for continuous improvement.

Dining Services Aide

St Anne's Salvatorian Campus
10.2020 - 06.2022
  • Collaborated with kitchen staff to deliver special dietary needs efficiently.
  • Maintained inventory of dining supplies, notifying management of shortages.
  • Engaged with residents to enhance the dining experience through conversation.
  • Participated in training new dining services aides on procedures and protocols.

Education

Some College (No Degree) - Medical Social Work

Alverno College
Milwaukee, WI
05-2029

High School Diploma - undefined

Milwaukee High School of The Arts
Milwaukee, WI
06.2022

Skills

  • Financial transactions and cash handling
  • Customer service and support
  • Operational efficiency
  • Attention to detail
  • Leadership and team management
  • Organizational skills
  • Technology proficiency
  • Communication skills

Accomplishments

  • Mentor pi delta
  • Perfect attendance
  • Deans list college student

Activities and Honors

  • Alverno College tennis player
  • Alverno College Theater actor
  • Dean's List
  • Mentor Club Delta Non-profit organization

Languages

English
Native or Bilingual

Timeline

Pro Sales Associate

Lowes Home Improvement Stores
05.2025 - Current

Cashier processing Teller

GardaWorld Cash Services
08.2024 - 03.2025

Cashier Team Lead

Goodwill Store
08.2022 - 03.2024

Dining Services Aide

St Anne's Salvatorian Campus
10.2020 - 06.2022

High School Diploma - undefined

Milwaukee High School of The Arts

Some College (No Degree) - Medical Social Work

Alverno College

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