Deshiba Grant
Valencia,CA
Summary
Driven well round professional with over 14 years’ experience in Human Resources. Proven success taking on increased scope and responsibility from coordinator to manager. Unique exposure to and responsibility for many facets of the talent management lifecycle including administrative processes, recruiting, development and engagement. Fast learner with exceptional computer skills and the capacity to learn new, company specific systems. Trusted advisor to business leaders with the ability to interact and maintain meaningful partnerships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
BENEFITS & LEAVES COORDINATOR
College of the Canyons
01.2019 - Current
- Responds to inquiries from employees, retirees, and external agencies regarding benefits
- Partnering with carriers to ensure prompt resolutions
- Ensures compliance with federal, state, and local regulations by staying current on changing legislation related to employee benefits
- Educates new hires on available benefits and retirement options during onboarding sessions
- Checks employee’s benefits enrollment for accuracy and inputs data into HR software
- Assists with the administration, implementation, oversight, and compliance of employee leave management
- Monitors employee leaves and issues appropriate correspondence regarding exhaustion of leaves and associated actions
- Assists with administration of workers compensation program making first contact with employees with work-related injuries
- Schedules, prepares, and receives correspondence as well as attends interactive process meetings for the reasonable accommodations process for employees.
- Streamlines benefits administration processes for improved efficiency and reduced errors.
- Administers various leave programs for streamlined processes and accurate record keeping.
HUMAN RESOURCES TECHNICIAN, BENEFITS
College of the Canyons
06.2021 - 06.2023
- Responded to inquiries from employees, retirees, dependents, and external agencies regarding benefits programs
- Conducted benefits audits, identifying discrepancies, and implementing necessary corrections
- Collaborated with insurance brokers in the preparation of annual open enrollment communications, ensuring clear messaging and timely distribution to all eligible employees
- Reconciled monthly billing statements from insurance carriers, resolving discrepancies promptly to maintain accurate financial records
- Checked employee’s benefits enrollment for accuracy and input data into systems.
HUMAN RESOURCES TECHNICIAN (SYSTEMS SUPPORT)
College of the Canyons
07.2019 - 06.2021
- Entered employee data from hiring and change action documents into the HRS and HRIS system
- Ensured timely and accurate processing of employee information and submission to offices
- Provided user support to Human Resources staff on the use of data entry and retrieval systems
- Provided regular and timely reports when requested.
SR. HUMAN RESOURCES GENERALIST
The Ritz-Carlton
06.2018 - 10.2020
- Conducted benefits and Human Resources policies presentation for New Hire Orientation
- Managed two-day New Hire Orientation, creating agenda, reviewing PowerPoint, blocking meeting space & restaurant reservations, welcoming and hosting new hires
- Coordinated and conducted new hire offers, drug testing, and background checks
- Prepared and compiled data for engagement, staffing, and diversity-related reports
- Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company
- Managed special projects for the hotel in an on-call capacity (June 2019 – October 2020).
HUMAN RESOURCES MANAGER
Marriott Hotels & Resorts
02.2016 - 06.2018
- Responded to Unemployment Insurance claims and attended hearings when necessary
- Advised management on employment law issues leading to consistent and fair resolution
- Partnered with management on disciplinary actions to ensure accuracy and consistency
- Facilitated annual engagement survey and conducted feedback sessions with managers
- Conducted internal investigations, suspensions and involuntary terminations
- Conducted exit interviews ensuring compliance and critical feedback is garnered
- Administered Leave of Absence administration and explained state disability options
- Maintained human resources and company compliance with local, state and federal laws.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
SENIOR HUMAN RESOURCES GENERALIST
Marriott Hotels & Resorts
05.2015 - 02.2016
- Created monthly HR Newsletter communicating hotel policies and additional information
- Led new hire on-boarding process explaining policies and Standard Operating Procedures
- Responsible for I-9 new hire verification and annual auditing for compliance
- Ensured compliance by maintaining confidentiality and security of employee files and records
- Responded to questions, requests and concerns from employees and management regarding HR programs, policies and procedures.
HUMAN RESOURCES COORDINATOR
The Ritz-Carlton
02.2010 - 05.2015
- Coordinated New Hire Orientation and presented on benefits, brand history and HR policy
- Maintained departmental checkbook and attended monthly P&L meetings
- Coordinated, planned and assisted employees with annual enrollment
- Assisted with complaint process, taking initial complaint and asking for details from managers or requesting footage from Loss Prevention
- Directed a Community Footprints team of employees contributing to the three pillars of environmental conservation, well-being of disadvantaged children, hunger and poverty
- Responded to unemployment and state disability claims in a timely manner.
Education
Master of Science - Leadership & Management With HR Concentration
University of La Verne
La VerneBachelor of Arts - Political Science
California State University, Long Beach
Long BeachSkills
- Benefits & Retirement Programs
- Recruitment & Onboarding
- CA Employment Law
- Employee Relations & Investigations
- Leave of Absence Administration
- Compliance
- Succession Planning
- Engagement Survey & Feedback Facilitation
- Training & Development
Training Education
- M.S., Leadership & Management with Human Resources Concentration – University of La Verne
- B.A., Political Science – California State University, Long Beach
- Professional in Human Resources (PHR)
Awards
- San Jose Marriott Leader of the 3rd Quarter 2017
- The Ritz-Carlton, Marina del Rey Five Star Employee of the Year 2013 & 2010
- The Ritz-Carlton, Marina del Rey Five Star Employee of the 2nd Quarter 2007
Certification
Professional in Human Resources (PHR)
Timeline
HUMAN RESOURCES TECHNICIAN, BENEFITS
College of the Canyons
06.2021 - 06.2023
HUMAN RESOURCES TECHNICIAN (SYSTEMS SUPPORT)
College of the Canyons
07.2019 - 06.2021
BENEFITS & LEAVES COORDINATOR
College of the Canyons
01.2019 - Current
SR. HUMAN RESOURCES GENERALIST
The Ritz-Carlton
06.2018 - 10.2020
HUMAN RESOURCES MANAGER
Marriott Hotels & Resorts
02.2016 - 06.2018
SENIOR HUMAN RESOURCES GENERALIST
Marriott Hotels & Resorts
05.2015 - 02.2016
HUMAN RESOURCES COORDINATOR
The Ritz-Carlton
02.2010 - 05.2015
Master of Science - Leadership & Management With HR Concentration
University of La Verne
Bachelor of Arts - Political Science
California State University, Long Beach