Organized and motivated professional with strong time management and organizational skills. Proven ability to adapt and contribute effectively in diverse environments. Committed to enhancing skills while driving company growth in entry-level roles.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bartender
Taurus Cafe
New Haven, CT
12.1998 - Current
Greeted customers and provided excellent customer service.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Effectively multitasked within fast-paced environment.
Monitored bar inventory and promptly restocked low items before depletion.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Processed payments accurately and efficiently with POS system.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Developed good working relationships with fellow employees through effective communication.
Restaurant Manager
7Eleven
West Haven, CT
04.2019 - 12.2023
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Developed strategies for improved operational efficiency and customer satisfaction.
Ordered supplies from vendors as needed while staying within budget guidelines.
Optimized profits by controlling food, beverage and labor costs.
Maintained safe working and guest environment to reduce risk of injury and accidents.
General Manager
Popeyes Chicken & Biscuits
New London, CT
11.2009 - 06.2016
Performed administrative tasks such as payroll processing and accounts receivable management.
Ensured compliance with health, safety and sanitation standards.
Analyzed financial statements and prepared budgets for the restaurant.
Conducted regular meetings with staff members to discuss operational issues.
Provided direction, guidance and motivation to team members.
Managed relationships with suppliers to ensure timely delivery of products.
Monitored daily operations to ensure adherence to established policies and procedures.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Education
Bachelor of Science - Business Leadership
North Greenville University
Greer, SC
Skills
Outstanding customer service
Team training and development
Inventory management
Proficient in mixology
Point of sale systems
Outgoing personality
Service-oriented mindset
Certification
Professional Bartending, Mixology and T.I.P.S Certification
Business Development – Irish Dairy Market at Neotest, Taurus Group (Czech republic)Business Development – Irish Dairy Market at Neotest, Taurus Group (Czech republic)