DeShon Whitehead
Jonesboro,GA
Summary
Reliable professional with experience in providing superior customer service and maintenance. Proficient in diagnosing and rectifying mechanical issues, performing preventative maintenance and repairs and adhering to safety protocols.
Overview
12
12
years of professional experience
Work History
Fuel Attendant
KLLM Transportation Services
Morrow, GA
10.2014 - 01.2024
- Enhanced customer satisfaction by providing efficient and courteous fueling services.
- Promoted a safe environment through adherence to safety guidelines and proper handling of fuel equipment.
- Contributed to increased sales by informing customers about available products and promotions.
- Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a timely manner.
- Supported overall station functionality by performing routine maintenance checks on fuel dispensers and equipment.
Installation Technician
ATT
Atlanta, GA
07.2017 - 08.2018
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Streamlined workflow for faster job completion through effective communication with team members.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Provided excellent customer service, addressing questions and concerns during the installation process.
Dishwasher
Emory Conference Center Hotel
Atlanta, GA
05.2014 - 10.2014
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Dishwasher
Olive Garden
Fayetteville, GA
02.2012 - 05.2014
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Education
Computer Science
Alabama State University
Montgomery, ALHigh School Diploma -
Mundy's Mill High School
Jonesboro, GA05.2008
Skills
- Active Listening Abilities
- Environmental Awareness
- Point of Sale Operation
- Fuel Dispensing Expertise
- Multitasking Capabilities
- Teamwork and Collaboration
- Reliability and Punctuality
- Effective Communication Abilities
- Adaptability and Flexibility
- Cleanliness and Organization
- Customer Service
- Telecommunications
Timeline
Installation Technician
ATT
07.2017 - 08.2018
Fuel Attendant
KLLM Transportation Services
10.2014 - 01.2024
Dishwasher
Emory Conference Center Hotel
05.2014 - 10.2014
Dishwasher
Olive Garden
02.2012 - 05.2014
Computer Science
Alabama State University
High School Diploma -
Mundy's Mill High School