DeShonna Lavender
Fairlawn,OH
Summary
Dynamic and results-oriented professional with a proven track record at Cleveland Selfie Studio, adept at staff supervision and customer service. Excelled in fostering strong relationships and maintaining high standards of sanitation, significantly enhancing customer satisfaction. Skilled in cash handling and social media marketing, I bring a comprehensive skill set and a commitment to excellence to every endeavor.
Overview
5
5
years of professional experience
Work History
Private Nanny
Allen Family
11.2021 - 11.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Assistant Manager
Cleveland Selfie Studio
06.2020 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sales Associate
Hudson News
11.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Advanced Esthetician - Skin Care
Raphael's School of Beauty Culture
Brunswick, OH08.2024
Diploma -
Horizon Science Acad Cleveland
Cleveland, OH05.2018
Skills
- Schedule Management
- High-frequency machine use
- Extractions and pore cleansing
- Sanitization
- Microdermabrasion expertise
- Sanitation maintenance
- Social Media Marketing
- Infection Control
Type or edit your skills here
- Galvanic current treatments
- Dermaplaning proficiency
- Customer Service
- Multi-tasking strength
- Relationship Building
- Cash Handling
- Cash Register Operation
- Staff Training and Development
- Staff Supervision
Websites
Timeline
Private Nanny
Allen Family
11.2021 - 11.2023
Assistant Manager
Cleveland Selfie Studio
06.2020 - 10.2021
Sales Associate
Hudson News
11.2018 - 03.2020
Advanced Esthetician - Skin Care
Raphael's School of Beauty Culture
Diploma -
Horizon Science Acad Cleveland