DeShown Meriman

• Collaborated with department leaders to ensure alignment between training content and company goals.
• Increased employee retention rates by providing ongoing support and coaching for new hires.
• Implemented platforms for increased flexibility in delivering staff training across multiple locations.
• Conducted regular assessments to identify areas for improvement, leading to more targeted training sessions.
• Recognized as an engaging presenter who effectively communicated complex concepts in easily digestible formats for diverse audiences.
• Conducted background checks for all applicants, and maintain yearly checks.
• Conducted training for new hires, and annually updates.
• Maintain paperwork for all home annual surveys.
• Teach CPR to all new hires and annually.
• Perform financial audits as needed.
• Internal investigator for ELS.
• Input training for all staff.
• Process accounts payable for community homes for accuracy for payment.

• Trained new staff members on effective use of the individual programming.
• Conducted staff interviews to ensure the appropriate person are able to work with person with ID.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Maintain 24/7 supervision per the needs of the person served.
• Maintain their healthcare by ensuring yearly appointments are done, and prn appointments as needed.
• Annual staffing to ensure the person served are getting what they desire.
• Covered shifts as needed.
• Maintain financial accounts for 6to 12 individual with ID, according to state regulations.
• Maintain a good relationship with person served family members.
• Supervised 15 to 20 staff, with various personality and needs.
• Process payroll for 15 to 20 staff.
• On Call 24/7, to provide problem solving for staff and person served, cover shifts as needed, and availability for all issues and situation that may arise.

• Collaborated with department leaders to ensure alignment between training content and company goals.
• Increased employee retention rates by providing ongoing support and coaching for new hires.
• Implemented platforms for increased flexibility in delivering staff training across multiple locations.
• Conducted regular assessments to identify areas for improvement, leading to more targeted training sessions.
• Recognized as an engaging presenter who effectively communicated complex concepts in easily digestible formats for diverse audiences.
• Conducted background checks for all applicants, and maintain yearly checks.
• Conducted training for new hires, and annually updates.
• Maintain paperwork for all home annual surveys.

• Assisted the LVN with ordering medication for 48-50 patients on a weekly basis.
• Monthly vital signs for individuals served.
• Maintain accurate and up to date physician orders every 6 months for 48-50 patients served.
• Assisted in on-call as needed.
• Medication Aide for 48-50 person served as needed.

• Trained new staff and current members on effective use of ELS policy and procedures.
• Conducted staff interviews to ensure the appropriate person are able to working with person(s) with ID.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Worked with maintenance staff to complete timely repairs and enhancements per state regs.
• Maintain 24/7 staff supervision per the needs of the individual served.
• Maintain their healthcare by ensuring yearly appointment are done, and prn appointments as needed.
• Maintain the financial accounts for 6 to 12 individual with ID according to state regulation.
• Maintain a good standards with family members for the person served.

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.

Took care of my cousin up until my pregnancy and delivering of my daughter

• Communicated positively with children and guardians.
• Prepared healthy, age-appropriate snacks and meals.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.