Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Office and history achieving high data output.
Overview
13
13
years of professional experience
Work History
House Coordinator
Nasr Counsultant Group Inc.
10.2023 - Current
Supervised 15 clients
Maintained detailed records of resident information including personal histories, dietary preferences, allergies, medication schedules.
Maintained a safe and comfortable living environment by enforcing house rules and addressing any maintenance issues promptly.
Advocated on behalf of the residents by attending community meetings or partnering with local organizations to secure additional resources.
Trained new staff members on house procedures, policies, and best practices for providing quality care to residents.
Implemented conflict resolution strategies to address interpersonal issues among residents effectively.
Reduced emergency situations by conducting routine safety inspections and risk assessments throughout the property.
Collaborated with healthcare professionals to ensure residents received appropriate medical care and support services.
Monitored resident well-being daily, reporting any changes in physical or mental health to appropriate professionals immediately.
Assisted in developing personalized goals for each resident based on their abilities or limitations.
Office Assistant
Boyo Transportation
07.2011 - 07.2022
Efficiently coordinated office visitor reception, promptly notifying relevant staff of their scheduled appointments.
Delivered comprehensive office clerical support such as photocopying, scanning, emailing, filing, and data entry tasks.
Managed the sorting and timely distribution of office communications.
Effectively handled and routed incoming telephone calls.
Actively participated in the recruitment process by pre-screening candidates and scheduling interviews.
Upheld a clean and organized reception area to foster a professional environment for clients.
Document Analyst
Cornerstone Adminisystems
04.2011 - 06.2011
Demonstrated proficiency in basic accounting and record keeping.
Experienced in using ICD-9/HCPCS medical coding systems.
Prepared and processed insurance forms, including reading 1500s, managing BLS/ALS trips, and billing insurance claims.
Handled patient correspondence efficiently by utilizing postage and folding machines.
Successfully imported electronic documents into the document management system.
Regularly updated document and master record databases.
Education
Bachelor of Science - Entertainment Business Management
The Los Angeles Film School
05.2024
Certificate - Medical Billing And Coding
Kaplan Career Institute
06.2011
Skills
Customer Service
Multitasking
Strong Organization Skills
Data Entry
Attention to Detail
Customer Service
Crisis Intervention
Safety Management
Supervision
Timeline
House Coordinator
Nasr Counsultant Group Inc.
10.2023 - Current
Office Assistant
Boyo Transportation
07.2011 - 07.2022
Document Analyst
Cornerstone Adminisystems
04.2011 - 06.2011
Bachelor of Science - Entertainment Business Management
The Los Angeles Film School
Certificate - Medical Billing And Coding
Kaplan Career Institute
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