Deshundalyn Moore
Fort Worth,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Medical Billing Coordinator
Accommodating Healthcare Services
Fort Worth, TX
08.2023 - Current
- Enhanced patient satisfaction with clear communication of payment expectations, resolving concerns, and providing flexible payment options.
- Contributed to the development of best practices for medical billing operations, ensuring consistency across all departments within the organization.
- Optimized cash flow management by accurately forecasting monthly collections based on historical trends and current payer mix.
- Collaborated with insurance providers to expedite claims processing and secure timely payments for services rendered.
Billing Administrative Assistant
CAREGIVER INC
Fort Worth, TX
10.2017 - 05.2023
- Ensured timely collections by maintaining accurate customer contact information and diligently monitoring outstanding balances.
- Streamlined invoice processing for improved efficiency and reduced turnaround time.
- Maintained strict confidentiality while handling sensitive client information, ensuring compliance with industry regulations.
- Collaborated with team members to implement new billing software, resulting in increased productivity and reduced manual errors.
- Performed thorough account reconciliations, identifying discrepancies and ensuring proper adjustments were made for accurate financial reporting.
- Used data entry skills to accurately document and input statements.
Mortgage Loan Processor/VOE Processor
Equifax
Fort Worth
02.2015 - 10.2017
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Data entry of information for loan applications and payments
Operations Supervisor
LA Fitness International
Fort Worth, TX
08.2007 - 03.2015
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Tracked company equipment, tools and technology to manage inventory.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
High School Diploma -
Oscar Dean Wyatt High School
Fort Worth, TX05.2002
Skills
- ICD-10 Knowledge
- Claims Processing Proficiency
- HIPAA Compliance Understanding
- Motivation and Initiative
- Payment Posting Abilities
- CPT Coding Familiarity
- Teamwork and Collaboration
- Patient Billing Procedures
- Customer Service
- Electronic Claims
- Billing and Collection Procedures
- Claims review
- Claim submission
- Claims Processing
- Data Entry
- Insurance Verification
- Patient Collections
Timeline
Medical Billing Coordinator
Accommodating Healthcare Services
08.2023 - Current
Billing Administrative Assistant
CAREGIVER INC
10.2017 - 05.2023
Mortgage Loan Processor/VOE Processor
Equifax
02.2015 - 10.2017
Operations Supervisor
LA Fitness International
08.2007 - 03.2015
High School Diploma -
Oscar Dean Wyatt High School