Deshundalyn Moore
Fort Worth,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Medical Billing Coordinator
Accommodating Healthcare Services
08.2023 - Current
- Enhanced patient satisfaction with clear communication of payment expectations, resolving concerns, and providing flexible payment options.
- Contributed to the development of best practices for medical billing operations, ensuring consistency across all departments within the organization.
- Optimized cash flow management by accurately forecasting monthly collections based on historical trends and current payer mix.
- Collaborated with insurance providers to expedite claims processing and secure timely payments for services rendered.
Billing Administrative Assistant
CAREGIVER INC
10.2017 - 05.2023
- Ensured timely collections by maintaining accurate customer contact information and diligently monitoring outstanding balances.
- Streamlined invoice processing for improved efficiency and reduced turnaround time.
- Maintained strict confidentiality while handling sensitive client information, ensuring compliance with industry regulations.
- Collaborated with team members to implement new billing software, resulting in increased productivity and reduced manual errors.
- Performed thorough account reconciliations, identifying discrepancies and ensuring proper adjustments were made for accurate financial reporting.
- Used data entry skills to accurately document and input statements.
Mortgage Loan Processor/VOE Processor
Equifax
02.2015 - 10.2017
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
- Data entry of information for loan applications and payments
Operations Supervisor
LA Fitness International
08.2007 - 03.2015
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Tracked company equipment, tools and technology to manage inventory.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
High School Diploma -
Oscar Dean Wyatt High School
Fort Worth, TX05.2002
Skills
- ICD-10 Knowledge
- Claims Processing Proficiency
- HIPAA Compliance Understanding
- Motivation and Initiative
- Payment Posting Abilities
- CPT Coding Familiarity
- Teamwork and Collaboration
- Patient Billing Procedures
- Customer Service
- Electronic Claims
- Billing and Collection Procedures
- Claims review
- Claim submission
- Claims Processing
- Data Entry
- Insurance Verification
- Patient Collections
Timeline
Medical Billing Coordinator
Accommodating Healthcare Services
08.2023 - Current
Billing Administrative Assistant
CAREGIVER INC
10.2017 - 05.2023
Mortgage Loan Processor/VOE Processor
Equifax
02.2015 - 10.2017
Operations Supervisor
LA Fitness International
08.2007 - 03.2015
High School Diploma -
Oscar Dean Wyatt High School