Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Deshunte Wilson

Little Rock,AR

Summary

Results-driven professional with expertise in law enforcement and patient care. Proficient in de-escalation techniques, crime prevention, and incident documentation. Committed to enhancing community safety and trust through strong communication skills and integrity.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Police Officer

Jacksonville Police Department
Jacksonville, AR
06.2024 - 01.2026
  • Responded to emergency calls and provided assistance to the community.
  • Conducted traffic stops and enforced state laws and local ordinances.
  • Prepared detailed reports on incidents and investigations for legal processes.
  • Participated in training sessions to enhance law enforcement skills and knowledge for effective community service.
  • Assisted in crime scene management and evidence collection procedures.
  • Safeguarded citizens through proactive crime prevention, law enforcement, and suspect apprehension.
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Diffused active disturbances using de-escalation techniques, ensuring safety and maintaining public order.

Patient Care Technician

St. Vincent's Hospital
Little Rock, AR
01.2023 - 06.2024
  • Supported nursing staff in delivering patient care tasks and daily activities to enhance overall patient experience.
  • Monitored vital signs and reported changes to healthcare team.
  • Documented patient information accurately in electronic health records system.
  • Assisted in transporting patients to various departments within the hospital.
  • Provided emotional support and companionship to patients, fostering a comforting environment during recovery.
  • Responded promptly to call lights and addressed requests from patients, families, and staff to ensure timely assistance.
  • Assisted with patient admissions, discharges and transfers.
  • Conducted safety rounds regularly to ensure a safe environment for patients.

Customer Service Representative

Sutter Health
Little Rock, AR
06.2022 - 01.2023

Answered incoming calls, resolving patients' inquiries to improve satisfaction and access to care.

  • Utilized computerized scheduling system to schedule/reschedule appointments (MRI, CT, PET CT, ultrasounds, and Dexa scans).
  • Communicated accurate information about insurance coverage and eligibility requirements, facilitating patients' understanding of their options.
  • Managed incoming calls, directing them to appropriate departments to ensure timely assistance.
  • Educated patients on available services to enhance their healthcare experience
  • Maintained confidentiality of patient information according to HIPAA regulations.

Patient Support Assistant

UAMS Medical Center
Little Rock, AR
04.2021 - 06.2022
  • Assisted patients with daily activities and personal care, enhancing their comfort and independence.
  • Managed patient records using electronic health record systems to ensure accurate and efficient information sharing.
  • Monitored patient vital signs and reported changes to nursing staff.
  • Trained new staff on patient support protocols and procedures, fostering a knowledgeable and capable team.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Prepared meals according to dietary restrictions for patients on special diets.

Direct Support Professional Caregiver

Easterseals
Little Rock, AR
08.2019 - 04.2021
  • Assisted individuals with daily living activities and personal care routines.
  • Implemented engaging activities to promote social skills and emotional well-being.
  • Supported clients in developing life skills through structured lessons and guidance.
  • Communicated effectively with families regarding client progress and needs.
  • Documented client behaviors and care provided in daily logs accurately.
  • Collaborated with team members to ensure consistent care for all clients.

Education

High School Diploma -

North Little Rock High
North Little Rock, AR
05-2017

Skills

  • Traffic law enforcement
  • Crime prevention
  • Emergency response
  • Incident reporting
  • Evidence collection
  • Traffic control
  • Law enforcement procedures
  • Criminal justice knowledge
  • Crisis management
  • Community engagement
  • Time management
  • Integrity and honesty
  • Communication skills

Certification

  • Basic Law Enforcement Certified
  • HIPAA Compliance Training

Languages

English
Full Professional

Timeline

Police Officer

Jacksonville Police Department
06.2024 - 01.2026

Patient Care Technician

St. Vincent's Hospital
01.2023 - 06.2024

Customer Service Representative

Sutter Health
06.2022 - 01.2023

Patient Support Assistant

UAMS Medical Center
04.2021 - 06.2022

Direct Support Professional Caregiver

Easterseals
08.2019 - 04.2021

High School Diploma -

North Little Rock High
Deshunte Wilson