Summary
Overview
Work History
Education
Skills
Love the ocean, sports and just being present in the moment. I love being a part of a team.
Languages
Timeline
Generic

Desi Lapinid

Honolulu,HI

Summary

Proven track record in customer service and time management, exemplified during tenure at District Night Club. Skilled in navigating high-volume environments, enhancing customer satisfaction, and maintaining strict adherence to traffic laws. Achieved significant improvements in punctuality and safety, leveraging a valid driver's license and clean driving record. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Premier Uber Driver

Uber
04.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Bartender

District Night Club
01.2015 - 12.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bartender

Bar 7
01.2015 - 01.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender/Bar Manager

Dragon Upstairs
01.2012 - 01.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Doorman

Ilaika I Hotel
01.2007 - 01.2012
  • Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
  • Enhanced building security by vigilantly monitoring entrance and exit points.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
  • Offered personalized support for elderly or disabled residents, adapting services according to individual needs.
  • Provided exceptional customer service, fostering positive relationships with residents and enhancing their living experience.
  • Relieved guests of luggage and connected with porters for delivery to rooms.

Bar Back to Bartender

Fashion 45
01.2003 - 01.2008
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Education

Associate of Science - Exercise Science

Kapiolani Community College
Honolulu, HI
01.2010

High School Diploma -

Honokaa High School
Honoka'a, HI
06.1994

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Flexible Schedule
  • Punctuality
  • Traffic Law Observation

Love the ocean, sports and just being present in the moment. I love being a part of a team.

The ocean is my Church, my safe place to refresh my soul. I love all sports and being active. being a part of a team that we all help each other succeed is priceless to me.

Languages

English
Full Professional
Japanese
Elementary

Timeline

Premier Uber Driver

Uber
04.2021 - Current

Bartender

District Night Club
01.2015 - 12.2020

Bartender

Bar 7
01.2015 - 01.2018

Bartender/Bar Manager

Dragon Upstairs
01.2012 - 01.2015

Doorman

Ilaika I Hotel
01.2007 - 01.2012

Bar Back to Bartender

Fashion 45
01.2003 - 01.2008

Associate of Science - Exercise Science

Kapiolani Community College

High School Diploma -

Honokaa High School

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Desi Lapinid