Summary
Overview
Work History
Education
Skills
Timeline
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Desi Madrid

Austin,TX

Summary

Strategic professional with robust background in developing and executing high-impact plans. Skilled in market analysis, project management, and leveraging data insights to drive growth. Strong focus on team collaboration and adaptability, ensuring consistent achievement of goals. Proven ability to navigate complex challenges and deliver results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Deal Strategist

Google
08.2022 - Current
  • Collaborated with cross-functional teams such as pricing, legal and specific product teams to develop and execute strategic deals and execute and sign over 107M revenue impacting cloud H1 deals, with 5 gthanks awards this quarter.
  • Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization such as UAT testing, assisting with improving processes and launching a pilot called shared services.
  • Managed high-impactful team called shared services, hosted roadshows of initiatives in Northam, collating data, projects from inception to completion, consistently delivering results in nearly 200 hours per quarter saved.

Administrative Business Partner

Google
08.2018 - 08.2022
  • Enhanced operational efficiency by developing and implementing standardized administrative processes, significantly improving workflow and productivity. Vendor Operations, created weekly newsletters and created a website for all updates and recorded trainings, RSO updated team calls to themes which increased attendance and engagement.
  • Optimized time management for executives by handling travel arrangements, including booking flights, accommodations, and transportation services. Hosted offsites in countries never stepping foot in prior to the event, with 100% satisfaction survey post event thus increasing collaboration and productivity.
  • Ensured smooth daily operation of the office space through inventory maintenance as well as overseeing facility repairs or upgrades when necessary.
  • Managed high-priority projects efficiently, juggling multiple tasks while meeting tight deadlines.
  • Boosted employee morale with the planning and execution of engaging team-building events and activities.
  • Provided timely responses to client inquiries, resolving issues promptly while maintaining professional relationships.

Hotel Sales Manager

Fairmont San Jose
01.2015 - 08.2018
  • Drove over $13.1M in annual revenue (105% of goal) by developing and managing a portfolio of strategic corporate accounts.
  • Engineered and implemented high-growth sales strategies that increased revenue attainment by 10% and lifted average contract value (ACV) by 15% against market benchmarks.
  • Built and maintained a network of key industry stakeholders and enterprise clients, securing and expanding the company's market position.

Education

Bachelor of Science - Communication

San Francisco State University
San Francisco, CA
01-2009

Skills

  • Skilled in data-driven decision making
  • Original concept development
  • Project execution
  • Effective cross-team communication
  • Google AI Essentials Certification (604USBK68164)
  • Foundations of Project Management Certification (H4W3XHX3SS2Q)

Timeline

Deal Strategist

Google
08.2022 - Current

Administrative Business Partner

Google
08.2018 - 08.2022

Hotel Sales Manager

Fairmont San Jose
01.2015 - 08.2018

Bachelor of Science - Communication

San Francisco State University

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Desi Madrid