Desi Maness
Madison
Summary
Detail-oriented and highly organized professional with experience in administrative support, customer service, and office operations. Adept at handling correspondence and maintaining accurate records. Strong communication and interpersonal skills with a passion for supporting organizational goals. Proficient in Microsoft Office Suite.
Overview
10
10
years of professional experience
Work History
Server/Waiter
Valentina's Pizzeria and Wine Bar
01.2024 - Current
- Provide outstanding customer service to ensure a positive and welcoming dining experience
- Maintain a comprehensive knowledge of menu offerings to assist guests effectively
- Manage customer inquiries and resolve complaints professionally and efficiently
- Deliver exceptional hospitality by engaging with guests in a friendly and accommodating manner
- Work efficiently in a fast-paced environment, multitasking to handle multiple tables while maintaining service quality
- Collaborate with kitchen staff and management to streamline service operations
- Ensure the restaurant is properly closed each night, verifying all tasks are completed
Mapping Clerk
Etowah County Courthouse
11.2014 - 07.2021
- Provided administrative support by managing records, updating databases, and processing legal documentation
- Organized and maintained tax maps and associated documentation for easy accessibility
- Assisted the public with inquiries regarding tax maps, providing clear and professional explanations
- Managed both digital and physical tax map records, ensuring accuracy, compliance, and timely updates
- Handled public inquiries in person and over the phone, delivering excellent customer service and resolving concerns efficiently
- Coordinated interdepartmental communication to ensure seamless sharing of information and proper documentation processing
- Assisted with preparing reports, processing payments, and maintaining confidential government records
- Provided general office support, including data entry, filing, and correspondence handling
Education
Associate's Degree -
Calhoun Community College
05.2023
Skills
- Administrative Support & Office Management
- Customer Service & Communication
- Data Entry & Record Keeping
- Problem-Solving & Adaptability
- Strong Organizational Skills
- Attention to Detail & Time Management
Experience And Additional Qualifications
- Experienced in administrative tasks, including document management and correspondence.
- Proficient in Microsoft Office (Word, Excel, Outlook) and email communication.
- Skilled in handling financial transactions, invoicing, and membership data entry.
Timeline
Server/Waiter
Valentina's Pizzeria and Wine Bar
01.2024 - Current
Mapping Clerk
Etowah County Courthouse
11.2014 - 07.2021
Associate's Degree -
Calhoun Community College
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