Desilu Ramos
North Aurora,IL
Summary
Resourceful Kitchen Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and sanitation. Excels in time management, communication, and problem-solving to ensure smooth kitchen operations and team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Casey's
Rochelle, IL
03.2024 - 09.2024
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Received, organized and rotated paper goods and food ingredients.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Assistant Store Manager
Casey's
Rochelle, IL
06.2023 - 03.2024
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled scheduling for store shifts to achieve adequate staffing.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Deli Clerk
Jewels Osco
Sycamore, IL
09.2022 - 06.2023
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Skills
- Kitchen Management
- Supply Ordering
- Inventory Management
- Product Rotation
- Customer Service
- Cleaning and sanitation
- POS system knowledge
- Cash Handling
- Staff Training
Certification
- Alcohol Server/Seller Certification
- Health and Safety for Food Handlers Certification
Timeline
Kitchen Manager
Casey's
03.2024 - 09.2024
Assistant Store Manager
Casey's
06.2023 - 03.2024
Deli Clerk
Jewels Osco
09.2022 - 06.2023
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