Multi-talented Dental Assistant with over 10 years of expertise assisting with all areas of dental treatment. Committed to supporting administrative duties such as charting, records management, and appointment setting while supporting dentists. Talented at closely monitoring patients during procedures to quickly address issues with pain or discomfort.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant-Supervisor
Immediate Dental Care of Wilson
Wilson, NC
02.2018 - Current
Provided chairside assistance to dentists during dental procedures.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Explained dental services and payment plans to help patients make informed decisions.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Assisted with the setup of treatment rooms and sterilization of instruments.
Maintained patient charts, including medical histories, medications, and allergies.
Instructed patients on proper oral hygiene techniques and post-operative care.
Performed administrative tasks such as scheduling appointments and managing patient records.
Ensured that all necessary supplies were available for each procedure.
Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Prepared injection syringes for use in various dental procedures according to protocol standards.
Lead Dental Assistant-Supervisor
Comprehensive Dental Center
Rocky Mount, NC
01.2016 - 02.2018
Maintained patient charts, including medical histories, medications, and allergies.
Provided chairside assistance to dentists during dental procedures.
Assisted with the setup of treatment rooms and sterilization of instruments.
Performed administrative tasks such as scheduling appointments and managing patient records.
Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
Dental Assistant II
Comprehensive Dental Center
Rocky Mount, NC
07.2012 - 12.2015
Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Conducted routine maintenance of equipment used in dentistry operations.
Took digital X-rays of teeth using radiographic equipment.
Fabricated temporary crowns or bridges from impressions taken by the dentist.
Kept accurate records of dental treatments provided for each patient's visit.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Customer Service Representative
BHT Inc.
Rocky Mount, NC
08.2008 - 07.2012
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Developed strong relationships with customers by providing personalized assistance and support.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Associate of Applied Science -
Edgecombe Community College
Tarboro, NC
01.2024
Associate of Allied Science Degree in dental Assistant - Applied Science
Miller Motte College
Greenville, NC
07.2013
Skills
Dentrix and Eaglesoft Proficiency
Dental Radiography
Medical Records Management
Radiography
Scheduling Appointments
Four-Handed Procedures
Equipment Sterilization
Restorative Procedures
Patient Education and Counseling
Instrument Preparation
Exam Room Setups
Dental Impression Specialist
Disinfecting Rooms and Equipment
Team Collaboration
Insurance Claims
Certification
ICE (Infection Control Exam) 2012
Radiation (X-rays) 2014
CPR Certified 2012-Current
Coronal Polishing 2013
References
References available upon request.
Timeline
Lead Dental Assistant-Supervisor
Immediate Dental Care of Wilson
02.2018 - Current
Lead Dental Assistant-Supervisor
Comprehensive Dental Center
01.2016 - 02.2018
Dental Assistant II
Comprehensive Dental Center
07.2012 - 12.2015
Customer Service Representative
BHT Inc.
08.2008 - 07.2012
Associate of Applied Science -
Edgecombe Community College
Associate of Allied Science Degree in dental Assistant - Applied Science
Miller Motte College
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