Summary
Overview
Work History
Education
Skills
Certification
References
Professional Development
Timeline
AdministrativeAssistant

Desirae Bates

Substitute Teacher
Norborne,Missouri

Summary

Motivated and adaptable individual seeking a challenging and new position where I can leverage my skills and contribute to team success and organizational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Carrollton School District
08.2024 - Current
  • Classroom management
  • Lesson implementation
  • Instructional support
  • Student assessment
  • Adaptability
  • Emergency preparedness
  • Professional development

Special Education Paraprofessional/Substitute Teacher

Norborne School District
08.2022 - Current
  • Assist special education teachers in implementing individualized education plans (IEPs) for students with disabilities
  • Provide one-on-one and small group support to students in various subjects and activities
  • Help students develop social skills and appropriate behavior in classroom settings
  • Adapt instructional materials and techniques to meet the needs of diverse learners
  • Maintain a safe and respectful classroom environment while following school policies

Direct Care Assistant

Higginsville Habilitation Center
04.2021 - 08.2022
  • Personalized care and support to adults with varying disabilities, ensuring their physical, emotional, and social needs are met
  • Assist clients with daily living activities, including personal hygiene, meal preparation, and medication management
  • Develop and implement individualized care plans in collaboration with healthcare professionals and family members
  • Facilitate recreational and social activities to promote engagement and enhance quality of life
  • Monitor clients’ health and report any changes to the appropriate medical staff

City Clerk

City of Norborne
09.2020 - 03.2021
  • Respond to customer inquiries daily via phone, email, and live chat, providing timely and accurate information
  • Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering effective solutions
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with other departments to ensure swift and efficient resolution of customer issues
  • Record keeping
  • Policy development
  • Community engagement
  • Financial oversight
  • Legal compliance
  • Licensing and Permits
  • Elections management
  • Public information
  • Council support

Education

70 College Credit Hours Earned -

Central Methodist University
Fayette, Missouri
12.2025

High School Diploma -

Norborne School
Norborne, Missouri
05.2009

Skills

  • Conflict Resolution and Problem-Solving
  • Proficient in CRM Software
  • Time Management and Multitasking
  • Adaptable to Fast-Paced Environments
  • Team Collaboration and Leadership
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Data Entry and Accuracy
  • Strong communication and interpersonal skills
  • Patient and compassionate approach to care
  • Ability to work independently and as part of a team
  • Knowledge of disability rights and advocacy
  • Crisis intervention and de-escalation techniques
  • Student Engagement
  • Classroom Management
  • Adaptable
  • Positive Reinforcement
  • Behavior Management

Certification

  • CPR Certification
  • First Aid Certification
  • Substitute Teacher Certification
  • Special Education Paraprofessional Certification

References

Available upon request.

Professional Development

  • Workshop on Emotional Intelligence in Customer Service
  • Workshop on Clerical/Secretarial expectations
  • Workshop on Inclusive Teaching Practices, Norborne School District, 2022-2024
  • Classroom Management Techniques, Norborne School District, 2022-2024

Timeline

Substitute Teacher

Carrollton School District
08.2024 - Current

Special Education Paraprofessional/Substitute Teacher

Norborne School District
08.2022 - Current

Direct Care Assistant

Higginsville Habilitation Center
04.2021 - 08.2022

City Clerk

City of Norborne
09.2020 - 03.2021

High School Diploma -

Norborne School

70 College Credit Hours Earned -

Central Methodist University
Desirae BatesSubstitute Teacher