Motivated and adaptable individual seeking a challenging and new position where I can leverage my skills and contribute to team success and organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Carrollton School District
08.2024 - Current
Classroom management
Lesson implementation
Instructional support
Student assessment
Adaptability
Emergency preparedness
Professional development
Special Education Paraprofessional/Substitute Teacher
Norborne School District
08.2022 - Current
Assist special education teachers in implementing individualized education plans (IEPs) for students with disabilities
Provide one-on-one and small group support to students in various subjects and activities
Help students develop social skills and appropriate behavior in classroom settings
Adapt instructional materials and techniques to meet the needs of diverse learners
Maintain a safe and respectful classroom environment while following school policies
Direct Care Assistant
Higginsville Habilitation Center
04.2021 - 08.2022
Personalized care and support to adults with varying disabilities, ensuring their physical, emotional, and social needs are met
Assist clients with daily living activities, including personal hygiene, meal preparation, and medication management
Develop and implement individualized care plans in collaboration with healthcare professionals and family members
Facilitate recreational and social activities to promote engagement and enhance quality of life
Monitor clients’ health and report any changes to the appropriate medical staff
City Clerk
City of Norborne
09.2020 - 03.2021
Respond to customer inquiries daily via phone, email, and live chat, providing timely and accurate information
Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering effective solutions
Maintain detailed records of customer interactions and transactions
Collaborate with other departments to ensure swift and efficient resolution of customer issues
Record keeping
Policy development
Community engagement
Financial oversight
Legal compliance
Licensing and Permits
Elections management
Public information
Council support
Education
70 College Credit Hours Earned -
Central Methodist University
Fayette, Missouri
12.2025
High School Diploma -
Norborne School
Norborne, Missouri
05.2009
Skills
Conflict Resolution and Problem-Solving
Proficient in CRM Software
Time Management and Multitasking
Adaptable to Fast-Paced Environments
Team Collaboration and Leadership
Microsoft Office Suite (Word, Excel, PowerPoint)
Data Entry and Accuracy
Strong communication and interpersonal skills
Patient and compassionate approach to care
Ability to work independently and as part of a team
Knowledge of disability rights and advocacy
Crisis intervention and de-escalation techniques
Student Engagement
Classroom Management
Adaptable
Positive Reinforcement
Behavior Management
Certification
CPR Certification
First Aid Certification
Substitute Teacher Certification
Special Education Paraprofessional Certification
References
Available upon request.
Professional Development
Workshop on Emotional Intelligence in Customer Service
Workshop on Clerical/Secretarial expectations
Workshop on Inclusive Teaching Practices, Norborne School District, 2022-2024
Classroom Management Techniques, Norborne School District, 2022-2024
Timeline
Substitute Teacher
Carrollton School District
08.2024 - Current
Special Education Paraprofessional/Substitute Teacher