Desirae Bowers
High Point,NC
Summary
Detail oriented Business Management and Accounting graduate with 3+ years of management experience and a strong aptitude for learning, eager to secure entry-level Accounting position. Highly disciplined and dedicated employee with a strong work ethic and sense of responsibility that wields a problem solving and creative mind. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Corporate Travel Consultant
Travel Incorporated
07.2022 - 12.2022
- Arranged travel accommodations for groups and executives
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
- Completed extensive training on WorldSpan Global Distribution System (GDS)
- Responded to 15-20 travel requests per day via phone and email
- Analyzed and enforced client policies based on the caller’s
company throughout every interaction.
Cafe Manager
University Cafe
08.2018 - 06.2022
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as cash register counting, menu editing, student meal account monitoring, inventory management and schedules.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Supervised 4-8 employees per shift.
- Set up new Agilysys back office & ordering systems while
working with multiple departments to resolve issues.
Volunteer Tax Preparer
VITA
01.2022 - 04.2022
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed 3-6 returns one night per week using TaxSlayer Pro Software
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
Gallery Intern
MBU Arts Department
08.2021 - 04.2022
- Worked with artists and fellow interns to install, de-install, and monitor exhibits.
- Moved and handled various types of artwork with exceptional care
- Developed gallery operations, customer service and marketing skills to enhance gallery management knowledge.
Education
Bachelor of Arts - Business Management & Accounting
Mary Baldwin University
Staunton, VA05.2022
Skills
- Tax Preparation
- Microsoft Office
- Google Suite
- Communication
- Customer Service
- Organization
- Problem Solving
- Punctual and Dependable
References
Available upon request.
Languages
Spanish
Limited Working
Japanese
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Don't put off until tomorrow what you can do today"
Benjamin Franklin
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceWork from home optionFlexible work hoursCareer advancementTimeline
Corporate Travel Consultant
Travel Incorporated
07.2022 - 12.2022
Volunteer Tax Preparer
VITA
01.2022 - 04.2022
Gallery Intern
MBU Arts Department
08.2021 - 04.2022
Cafe Manager
University Cafe
08.2018 - 06.2022
Bachelor of Arts - Business Management & Accounting
Mary Baldwin University
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