Desirae Brakhage
Business Intelligence Analyst
Longmont,Colorado
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Business Intelligence Analyst
Qualifacts Systems Inc.
07.2021 - Current
- Developed SQL queries required for complex custom reporting needs of EHR customers
- Developed Pentaho Report Writer formatting for complex custom reporting needs of EHR customers
- Trained on YellowFin Business Intelligence tool for reporting and analytics needs.
- Complete projects throughout entire life cycle, including hosting requirements calls, providing cost estimations and drafting SOWs, development, and delivery of custom reports.
- Liaised with DevOps team to integrate business intelligence assets into future development lifecycles.
- Diminished process gaps and encouraged optimal productivity by closely reviewing workflow processes and communications.
- Collaborated with Support and Implementation departments to respond to questions and concerns regarding project details.
- Mapped current business and operational processes and recommended areas for improvement.
Implementation Specialist
Qualifacts Systems Inc.
05.2019 - 07.2021
- Gained Certification in RCM functionality of CareLogic Electronic Health Record application;
- Conduct data collection sessions with customer to understand business processes and needs related specifically to billing output and input requirements
- Train customers and assist as needed in configuration of RCM areas of CareLogic
- Work cross-departmentally with business analysts and developers for projects in new states to assist with expansion of platform
- Work cross-departmentally with Sales team and Customer Support team to ensure smooth transitions on either end of project
- Document custom workflows as needed for special business requirements
- Serve as primary advisor to customers during implementation process for billing-related configuration needs
- Develop complex Google Sheets and Microsoft Excel tools to streamline processes during implementation
- Work with Oracle SQL to study trends and resolve errors within system
- Write SQL queries designed find possible gaps in configuration of system and ensure clean Go Live experience
- Collaborate closely with implementation team in order to find creative solutions to customer workflows and needs
Study Start up Associate I - II
ICON Clinical Research
Brentwood, TN
07.2015 - 05.2018
- Lead team of Study Start-up Associates in conducting start-up process of several human research studies simultaneously
- Accelerate timelines through collaboration with several different parties, including ethics committees, sponsors, research sites, and internal review committees
- Spearhead initial proposal to change major method of metrics calculation to better capture performance among team members
- Train new associates to position to build stronger team of associates for client
- Advise client on knowledge content for submission packages
- Prepare, review and submit projects to ethics committees and other relevant authorities in order to obtain all necessary authorizations pertaining to clinical trial conduct with exceptional attention to detail
- Communicate with research sites to obtain documentation and negotiate regulatory language between site and client
- Deliver accelerated site activation cycle times, utilizing superior coordination, task management, and communication skills
- Deliver quality Critical Document Packages, utilizing strong attention to detail and quality relationships with clients.
- Work both independently and as member of a team depending on needs of client.
Education
Bachelor of Science - Biological Science – Biochemistry and Cellular and Molecular Biology
The University of Tennessee - Knoxville
Knoxville, TN 08.2010 - 12.2014
Skills
Oracle SQL
Timeline
Business Intelligence Analyst
Qualifacts Systems Inc.
07.2021 - Current
Implementation Specialist
Qualifacts Systems Inc.
05.2019 - 07.2021
Study Start up Associate I - II
ICON Clinical Research
07.2015 - 05.2018
Bachelor of Science - Biological Science – Biochemistry and Cellular and Molecular Biology
The University of Tennessee - Knoxville
08.2010 - 12.2014
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