Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desirae Dahdah

San Pedro,CA

Summary

Skilled Administrative Assistant excelling in customer service and office administration. Demonstrated ability to manage high-pressure situations, enhance client relationships, and streamline operations for efficiency. Expert in computer skills and verbal communication, significantly improving data management and staff coordination. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Eric T. Wong D.D.S.
06.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Waitress

Pitcher House Upper Deck
02.2020 - 01.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Restaurant Manager

Casa Playa
08.2014 - 03.2020
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Responsible for opening and closing procedures including locking and unlocking the restaurant.

Education

No Degree - American Sign Language

El Camino College
Torrance, CA

High School Diploma -

Redondo Union High School
Redondo Beach, CA
06-2013

Skills

  • Customer service
  • Computer skills
  • Office administration
  • Time management
  • Verbal communication
  • Documentation and reporting

Certification

  • CPR/AED Certification
  • OSHA and HIPAA Certified

Timeline

Administrative Assistant

Eric T. Wong D.D.S.
06.2021 - Current

Waitress

Pitcher House Upper Deck
02.2020 - 01.2021

Restaurant Manager

Casa Playa
08.2014 - 03.2020
  • CPR/AED Certification
  • OSHA and HIPAA Certified

No Degree - American Sign Language

El Camino College

High School Diploma -

Redondo Union High School
Desirae Dahdah