Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Desirae Doolin

Desirae Doolin

London,KY

Summary

Proven to enhance customer satisfaction and boost sales at EC Porters, I excel in cash handling and fostering positive customer relations. My adaptability and meticulous attention to detail have consistently ensured accurate financial transactions and a welcoming shopping environment, contributing significantly to repeat business and operational efficiency. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cashier/Deli Member

EC Porters
07.2024 - 08.2024

Cashier Position:

  • I greeted customers from my register that came in and out of the store every day.
  • I made transactions between myself and the customers forms of payments such as cash, debit/credit cards and checks.
  • I counted a large sum of money during the start of every shift in front of management to ensure I had the correct change.
  • I performed daily/nightly tasks such as working together with the other coworkers on cleaning around our area by taking our trash out, cleaning up our register area and restocking our bags, vacuuming in front of the entrance and exit for customers.

I made transactions for/with customers for tobacco and alcohol sales.

Deli Position:

  • I cupped deli food/items for the front fridge of the supermarket I previously worked in for customers to be able to purchase.
  • I worked in the deli only strictly cupping and nothing more for 5 hour shifts at a time.
  • I labeled the items/food I cupped and then transported the food/items from the kitchen, to the fridge beside the deli for customers to be able to grab themselves and purchase.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Increased sales of promotional items by informing customers about current offers.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced shopping experience, provided product information and location assistance.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Crew Member

Long John Slivers
06.2018 - 06.2018
  • I took orders and handled money for the front lobby, and drive thru. I cleaned the store as a whole, kept everything throughout the store stocked.
  • I boxed customers food and finished preparing their drinks and handed orders out as well as returning their funds after transactions was complete back to customers.
  • I greeted customers no matter where I was located throughout the store.

Crew Member

Mcdonalds
04.2013 - 12.2013
  • Worked front counter, drive-thru and other areas.
  • Took orders, bagged meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned Front lobby, bathrooms and back drive up. Kept lobby, backline and drive thru stocked with items needed to keep store efficient.

Education

Lynn Camp High School
Corbin, KY
05.2014

Skills

  • Customer Service
  • Patience and Empathy
  • Cash Handling
  • Money Handling
  • Reliability and punctuality
  • Cash Register Operation
  • Organizational abilities
  • Written and verbal communication
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Payment Collection
  • ID Verification
  • Currency counting
  • Product Recommendations
  • Drawer balancing
  • Purchase assistance
  • Promotions and Discounts Understanding
  • Identification checks
  • Loyalty Program Promotion
  • Liquor regulations and compliance
  • Liquor Law Compliance
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Relationship Building
  • Adaptability and Flexibility
  • Cash Register Operations
  • Customer Transactions
  • Work Task Prioritization
  • Analytical Thinking
  • Microsoft Office
  • Coin and Currency Counting
  • Attention to Detail

Certification

  • Rserving- Certified Alcohol Server
  • •Identification Number: PSCC10000735826
  • Date Of Issuance: 07-09-2024
  • • Date Of Expiration: 07-08-2028

Additional Information

A little background about myself and my life just to get a little insight/feel on the kind of person you may possibly meet or in the near future...possibly hire.

• Here are some random and important facts about me;

• I am a 29 year old mom of two children, a 9 year old boy and a 3 year old girl who are my biggest motivators and what keeps me pushing every day to be a better person than I was the day before.

• I do have ADHD, and depression, anxiety and PTSD but they do not control my ability to function or be the best that I can be 100% and they do not define my character or my capabilities.

• I like to take notes of things I'm being told I must learn how to do in order to continue being employed with whoever I'm working with at the time and with my diagnosis...writing/taking notes is what helps me remember the best. As well as being a visual and verbal learner.

▪︎ I will do my absolute best 110% not to let my future employer down.

Languages

English
Full Professional

Timeline

Cashier/Deli Member

EC Porters
07.2024 - 08.2024

Crew Member

Long John Slivers
06.2018 - 06.2018

Crew Member

Mcdonalds
04.2013 - 12.2013

Lynn Camp High School
Desirae Doolin