Desirae Gonzales
Tucson,AZ
Summary
Talented retail and food industry professional with over 4 years of experience in customer service. Skilled at driving sales, enhancing the customer experience, and ensuring quality standards in fast-paced retail and food environments. Proven ability to occupy both front-end operations and supply chain logistics, with a focus on maximizing efficiency and customer satisfaction. Passionate about working with teams to promote high-quality food products while delivering outstanding service in retail settings. Eager to bring my skills in sales, team leadership, and product knowledge to a dynamic organization in the food and retail industry.
Overview
4
4
years of professional experience
Work History
Carl's Junior
Tucson, AZ
02.2022 - 06.2022
- Greet customers warmly and provide friendly, efficient service.
- Accurately process customer orders and transactions, including cash, credit, and debit payments.
- Maintain knowledge of menu items, promotions, and specials to assist customers with their selections.
- Ensure the checkout area is clean, organized, and well-stocked with necessary supplies.
- Resolve customer concerns or issues in a professional and timely manner.
- Assist in bagging and packaging food orders when necessary.
- Collaborate with kitchen staff to ensure orders are processed accurately and efficiently.
- Maintain a clean and orderly register area.
- Follow health and safety regulations when handling food or beverages.
Sales Associate
Burlington
Tucson, AZ
03.2021 - 08.2021
- Assist customers in locating products, offering product knowledge, and making recommendations based on their needs.
- Operate cash registers and process transactions accurately (cash, credit, and debit).
- Maintain a clean, organized, and visually appealing store environment.
- Monitor inventory levels and assist with restocking shelves or displays as needed.
- Support in opening and closing procedures, including securing the store and checking out customers.
- Handle customer inquiries, concerns, or complaints in a professional and timely manner.
- Help with promotions, sales events, and marketing initiatives.
- Achieve or exceed sales targets and contribute to team goals.
- Collaborate with team members to maintain store standards and operations.
Construction Cleaner
Construction Group Staffing
Tucson, AZ
12.2018 - 05.2020
- Clean and sanitize construction sites by removing debris, dirt, and dust from floors, walls, windows, and surfaces.
- Sweep, mop, and vacuum floors to remove dust and construction residue.
- Clean and clear out construction waste, including cardboard, plastic, scrap materials, and packaging.
- Remove excess building materials, ensuring proper disposal according to regulations.
- Wash windows and glass surfaces to ensure a spotless finish.
- Assist with final cleaning before site inspection or handover to clients.
- Follow safety protocols and wear appropriate personal protective equipment (PPE) on site.
- Report any potential safety hazards or concerns to site supervisors.
- Work efficiently to meet project deadlines while maintaining high cleanliness standards.
- Perform other cleaning duties as required by the site manager or supervisor.
Education
GED -
Tucson Preparatory Highschool
Tucson, AZSkills
Time Management
Multitasking
Effective Communication
Critical Thinking
Positive Hospitality
Receptive to all Training
Leadership
Professionalism and courtesy
Refund handling
Work ethic and integrity
Cleaning and sanitizing
Empathy and patience
Timeline
Carl's Junior
02.2022 - 06.2022
Sales Associate
Burlington
03.2021 - 08.2021
Construction Cleaner
Construction Group Staffing
12.2018 - 05.2020
GED -
Tucson Preparatory Highschool
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