Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Desirae Gonzales

311 High Meadow Dr. Pleasanton,TX

Summary

Seeking employment opportunities where I’m able to utilize my professional skills and experience.

Overview

6
6
years of professional experience

Work History

Hospice Certified Nursing Assistant

New Century Health
05.2024 - 08.2024
  • Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
  • Prevented bedsores and other complications by regularly repositioning patients and maintaining proper hygiene practices.
  • Assisted patients with activities of daily living such as bathing, dressing, grooming, and feeding while preserving their autonomy whenever possible.
  • Recognized individual cultural, religious, and spiritual beliefs when delivering care, creating a respectful and inclusive environment for patients and families.
  • Monitored vital signs and reported changes in patient condition to nursing staff, ensuring timely medical intervention when necessary.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Documented patient interactions accurately in electronic health records, ensuring thorough communication between all healthcare providers involved in the patient''s care.
  • Enhanced quality of life for terminally ill patients by addressing their emotional, psychological, and spiritual needs.

Certified Nursing Assistant

Frank Tejeda
11.2023 - 05.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.

Front and Back Desk Receptionist

Lonestar Family Medicine
06.2022 - 11.2023
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Expedited invoice processing by accurately verifying charges and submitting payments on time.
  • Improved office workflow by accurately managing data entry tasks for timely record updates.
  • Reduced wait times for clients by effectively managing check-in procedures during peak hours of operation.
  • Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.

Front Desk Receptionist

Dr. Gustavo Ferreira
01.2022 - 11.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Certified Nursing Assistant

Touchstone The Heights Of Atascosa
03.2018 - 01.2023
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.

Education

Associate of Science -

Coastal Bend College
Beeville, TX
05-2026

High School Diploma -

Pleasanton ISD
Pleasanton, TX
05-2006

Skills

  • Vital signs monitoring
  • Adaptable to change
  • Professional boundaries
  • Medical documentation
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Data entry
  • Call center experience
  • 6 min walks
  • EKG
  • Payment processing
  • Scheduling
  • Follow-up skills
  • Documentation
  • Multi-line phone talent

Languages

Spanish
Native or Bilingual

Timeline

Hospice Certified Nursing Assistant

New Century Health
05.2024 - 08.2024

Certified Nursing Assistant

Frank Tejeda
11.2023 - 05.2024

Front and Back Desk Receptionist

Lonestar Family Medicine
06.2022 - 11.2023

Front Desk Receptionist

Dr. Gustavo Ferreira
01.2022 - 11.2023

Certified Nursing Assistant

Touchstone The Heights Of Atascosa
03.2018 - 01.2023

Associate of Science -

Coastal Bend College

High School Diploma -

Pleasanton ISD

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Desirae Gonzales