Desirae Jackson
Winter Haven,FL
Overview
5
5
years of professional experience
Work History
Correctional Officer
Florida Department Of Corrections
01.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Bolstered team morale and cooperation through effective leadership and communication.
Network Communication Systems Specialist
Florida Army National Guard
07.2019 - Current
- Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Reduced downtime with proactive maintenance and routine system checks.
- Collaborated with cross-functional teams to develop customized solutions for unique business needs.
Auto Mechanic Assistant
Modern Auto Services
06.2020 - 01.2023
- Assisted lead mechanic in diagnosing complex automotive issues for efficient and accurate repairs.
- Improved vehicle functionality by performing routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements.
- Supported lead mechanic in completing large-scale projects such as engine rebuilds or transmission replacements.
- Contributed to a safe working environment by maintaining cleanliness and organization of the workspace.
Education
Correctional Basic Recruit
Florida Gateway College
Lake City, FL07.2023
East Area Adult School
05.2019
Skills
- First Aid Training
- Troubleshooting skills
- Collaboration and Teamwork
- Decision-making capabilities
Timeline
Correctional Officer
Florida Department Of Corrections
01.2023 - Current
Auto Mechanic Assistant
Modern Auto Services
06.2020 - 01.2023
Network Communication Systems Specialist
Florida Army National Guard
07.2019 - Current
Correctional Basic Recruit
Florida Gateway College
East Area Adult School