Desirae Lopez

• Enhanced customer satisfaction by providing efficient and friendly service during checkout.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
• Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
• Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
• Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
• Approached every question or concern with calm and level-headed approach.
• Organized items on shelves to help customers locate products easily and quickly.
• Prevented loss by identifying fraudulent transactions and following established security procedures.
• Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.

• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Take customers orders, bag orders, clean the dinning tables/bathroom area. Greet and serve customers.