Volunteer
peer couch recovery navigator
Vancouver, WA
01.2024 - Current
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
- Sorted mail and answered phone calls to assist with administrative needs.
- Engaged with stakeholders and community members and answered questions regarding volunteer programs.
- Adhered to strict confidentiality policies in regard to personal and financial data.
- Identified key partnership opportunities and market segments to properly coordinate volunteer efforts.
- Attended weekly meetings to discuss progress and future initiatives.
- Assisted with data entry projects to update organizational databases.
- Conducted research on potential grant opportunities for the organization.
- Provided guidance and support to fellow volunteers during their shifts.
- Served as an ambassador for the organization at community outreach events.
- Researched best practices in volunteer management techniques from other organizations.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Organized and maintained records of volunteer hours and donations.
- Collaborated with other volunteers to create a positive work environment.
- Led group discussions about current issues related to volunteering within the community.
- Coordinated logistics for special events, such as conferences or workshops.
- Provided assistance to staff in the daily operations of the organization.
- Helped coordinate transportation arrangements for volunteers who needed rides.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
- Managed social media accounts associated with the organization's mission statement.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Supervised volunteers participating in service projects or events.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
- Assessed client needs and developed individualized plans.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
- Led support groups for individuals facing common challenges.
- Team collaboration on case management efforts.
- Managed caseloads of clients with diverse backgrounds.
- Advocated for clients in various settings (court, school, etc).
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Attended professional development trainings regularly.
- Provided crisis intervention services to clients in need.
- Created and maintained confidential client records.
- Administered operating budgets, enforcing internal expense-monitoring controls.
- Facilitated workshops on conflict resolution and communication skills.
- Guided clients through transition to independent living within community.
- Monitored client progress and adjusted plans as needed.
- Trained new staff members on agency procedures and guidelines.
- Coordinated with local agencies to address community needs.
- Evaluated program effectiveness through data analysis and reporting.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
- Prepared petitions, complaints and subpoenas for abuse cases presented in court.
- Gathered opinions and support from grassroots supporters to solidify group position.
- Developed and implemented fundraising approaches to raise money for cause.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Developed and implemented social service programs.
- Developed appropriate treatment plans focusing on each individual's needs.
- Held care conferences with residents and families to review resident health and condition.
- Collaborated with multidisciplinary teams for holistic care.
- Maintained accurate records and documented client data in company databases.
- Secured funding through grant writing and donations solicitation.
- Made referrals to utilize community resources for resident's needs.
- Conducted community outreach and engagement initiatives.
- Delivered presentations on available resources to communities.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Maintained up-to-date knowledge of relevant policies and regulations.
