Sandra Daughtrey
Sealy,TX
Summary
Dedicated person with 10years of extensive retail and management experience to secure a entry-level job position. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support.
Overview
10
10
years of professional experience
Work History
Tool Room Attendant and Polisher Line
Hendrix Industries
05.2023 - 09.2023
- Enhanced granite quality by expertly polishing surfaces to ensure a smooth and attractive finish.
- Reduced project completion times by efficiently managing equipment for optimal productivity.
- Increased customer satisfaction with flawless granite finishes by utilizing advanced polishing techniques.
- Collaborated with team members to complete large-scale projects, meeting client specifications and deadlines.
- Maintained a safe work environment, adhering to industry safety guidelines during daily tasks.
- Improved workplace efficiency with regular maintenance of polishing tools and equipment.
- Improved tool organization and accessibility by implementing a comprehensive inventory system.
- Reduced tool loss by conducting regular audits and maintaining accurate records.
- Enhanced workplace safety with thorough inspections of tools and equipment for damages or wear.
General Store Manager
Dollar Genral
07.2018 - 05.2023
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
- Hired and delegated sales staff performance and provided comprehensive coaching in multiple areas.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Supervised and effectively trained 8 employees to decrease process lags and boost productivity.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Manager on Duty
Erdeg Family Resturant
01.2014 - 07.2018
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Developed schedules for up to 4 employees per shift.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
GED -
Bellville High School
Bellville, TX05.2000
Skills
- Product and Service Sales
- Time Management
- Goals and Performance
- Employee Motivation
- Customer Service
- Stock Management
- POS Inventory System Operation
- Inventory Accuracy
- Employee Supervision
- Staff Training
- Sales Expertise
- Inventory Stocking
- Work Order Management
Timeline
Tool Room Attendant and Polisher Line
Hendrix Industries
05.2023 - 09.2023
General Store Manager
Dollar Genral
07.2018 - 05.2023
Manager on Duty
Erdeg Family Resturant
01.2014 - 07.2018
GED -
Bellville High School
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