Overview
Work History
Education
Skills
Timeline
Generic

Desirae Meyer

Everett,WA

Overview

20
20
years of professional experience

Work History

Ticketing Agent

Tangerine Travel
Bothell
06.2022 - Current
  • Kept current on airline policies and procedures to provide accurate information to passengers at all times.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
  • Sold [Type] tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.

Corporate Travel Agent

Tangerine Travel
Bothell
09.2013 - 06.2022
  • Educated clients on travel policies and procedures, ensuring adherence to corporate guidelines and budgetary constraints.
  • Increased client satisfaction by providing personalized and efficient corporate travel planning services.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Established a reputation as a reliable resource for colleagues seeking assistance with challenging bookings or unique situations requiring creative solutions.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

Corporate Travel Agent

Tangerine Travel/ETI Travel
Bothell, WA
07.2004 - 09.2011

Education

Completed Program - Travel Management

International Air Academy
Vancouver, WA
1994

Skills

  • Airline Reservation Systems
  • Active Listening
  • Issue Resolution
  • Documentation
  • Problem-Solving
  • Phone Etiquette
  • Group Travel
  • Passenger Assistance
  • Professionalism and Courtesy
  • Sabre Software

Timeline

Ticketing Agent

Tangerine Travel
06.2022 - Current

Corporate Travel Agent

Tangerine Travel
09.2013 - 06.2022

Corporate Travel Agent

Tangerine Travel/ETI Travel
07.2004 - 09.2011

Completed Program - Travel Management

International Air Academy
Desirae Meyer