Desirae Otero
Tucson,AZ
Summary
Dynamic and results-driven professional with extensive experience at Frys Food Store 58. Expert in merchandise planning and display design, enhancing product visibility and customer satisfaction. Proven ability to maintain cleanliness standards and optimize stock rotation, fostering a positive shopping environment while building strong vendor relationships.
Overview
15
15
years of professional experience
Work History
Liquor Merchandiser
Frys Food Store 58
Tucson, AZ
09.2016 - Current
- Reduced out-of-stock situations through diligent monitoring of inventory levels and swift resolution of discrepancies.
- Maintained a clean and orderly work environment, fostering a pleasant shopping experience for customers.
- Streamlined inventory management with efficient stocking, rotation, and organization of products.
- Maximized return on investment by negotiating favorable terms with suppliers while maintaining optimal stock levels.
- Increased product visibility by skillfully creating and maintaining attractive liquor displays.
- Developed strong relationships with vendors to secure timely delivery of products and maintain stock levels.
All Purpose Clerk
Frys Food Store 58
Tucson, AZ
12.2009 - Current
- Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
- Assisted customers with product selection, ensuring a positive shopping experience.
- Promoted a safe working environment by adhering to safety protocols throughout the store.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Improved customer satisfaction by providing efficient and accurate service in various departments.
Assistant Front End Manager
Frys Food Store 58
Tucson, AZ
01.2011 - 08.2016
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
- Enhanced loss prevention measures through diligent monitoring of front-end activity and promoting employee awareness about potential risks.
- Assisted in training initiatives aimed at improving cashier efficiency and reducing errors in transactions.
- Evaluated employee performance regularly through observation of work habits and providing constructive feedback aimed at continuous improvement.
- Strengthened relationships between front-end staff and other store departments by facilitating open communication channels and encouraging cross-functional collaboration.
Education
High School Diploma -
PPEP TEC HIGH SCHOOL
Tucson, AZ05.2010
Skills
- Shelf organization
- Cleanliness standards
- Stock rotation
- Store maintenance
- Merchandise planning
- Display design
- Customer service
- Customer assistance
- Multitasking
- Heavy lifting
- Stocking and replenishing
Timeline
Liquor Merchandiser
Frys Food Store 58
09.2016 - Current
Assistant Front End Manager
Frys Food Store 58
01.2011 - 08.2016
All Purpose Clerk
Frys Food Store 58
12.2009 - Current
High School Diploma -
PPEP TEC HIGH SCHOOL