Desirae Smith
Salt Lake City,UT
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
6
6
years of professional experience
Work History
Kidcare Attendant
VASA Fitness
- Care for multiple children
- Create and oversee activities and crafts.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Managed check-in and check-out process of children.
Daycare Teacher
Jakale Park
05.2014 - 12.2014
- Care for 7 children (ages ranging from 1 to 6 years of age)
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Gathered materials and resources to prepare for lessons and activities.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Nanny
Karen Walsh
04.2014 - 12.2014
- Care for multiple children
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Drop-off/pick-up from school and extra curricular activities.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
Nanny
Amanda Carlton
10.2012 - 12.2013
- Care for multiple children.
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Preparation for school, drop-off/pick-up for school, appointments, and extra curricular activities.
Associate
Old Navy
01.2009 - 01.2012
- Cashier, folding, hanging, and organizing clothing.
- Talking to the customers, being personable and helpful.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
Associate
Fazolis Italian Restaurant
- Taking orders, cashier, clean, cook, and customer service.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
High school graduate -
Normal Community West High School
Normal, Illinois05.2012
Skills
- Self Motivated
- Time Management
- Multitasking capabilities
- Attention to detail
- Positive attitude
- Excellent communication
- Organizational skills
- Personable
Timeline
Daycare Teacher
Jakale Park
05.2014 - 12.2014
Nanny
Karen Walsh
04.2014 - 12.2014
Nanny
Amanda Carlton
10.2012 - 12.2013
Associate
Old Navy
01.2009 - 01.2012
Kidcare Attendant
VASA Fitness
Associate
Fazolis Italian Restaurant
High school graduate -
Normal Community West High School