Desirae Torres
Reno,NV
Summary
Motivated individual with business office experience. I am seeking a stable position in an office setting where I can showcase my experience and skills. I am a quick learner and am eager to get started.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Receptionsit
Nevada Urban Indians
Reno, NV
12.2024 - 01.2025
- Answer and direct calls
- Greeted and checked in patients, updating patient information in computer system
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments
- Arranged hospital admissions for patients as required
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Maintained accurate records of incoming and outgoing mail
Team Lead/Administrative Assistant
Nevada Corporate Headquarters
Reno, NV
05.2020 - 07.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard
- Developed strategies to increase team productivity and improve customer service levels
- Wrote and maintained written training guidelines and manuals
- Maintain compliance with Secretary of State
- Prepare itemized invoices
- Scan and deposit checks while recording an electronic and paper trail
- Balance incoming revenue daily
Administrative Assistant/Receptionist
Jensen Precast
Sparks, NV
01.2019 - 04.2020
- Created and maintained spreadsheets and developed administrative and logistical reports
- Directed customer communication to appropriate department personnel in addition to providing information to resolve inquiries
- Processed financial documentation including contracts, expense reports and invoices
- Answered and directed sales calls
- Completed filings, and delivery of incoming mail
Production Packer
Urban Outfitters
Reno, NV
06.2017 - 01.2019
- Built and packaged products to complete daily work orders
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Troubleshoot problems with equipment to make repairs or report diagnostics to supervisors.
- Completed product assembly according to standardized procedures.
Server
O'Cleary's Irish Pub
Sparks, NV
03.2014 - 09.2017
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating
- Recorded orders and partnered with team members to quickly run food and beverage
- Calculated charges, issued table checks and collected payments from customers
- Restocked condiments and drink station supplies to maintain customer satisfaction
Receptionist/Administrative Assistant
Johnson Plumbing Inc
Sparks, NV
02.2014 - 06.2017
- Answered and directed incoming calls
- Handled supply purchases and inventory management for office operations and equipment maintenance
- Maintain client correspondence, payment scheduling, record tracking and data entry
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
Education
High school diploma -
North Valleys High School
Reno, NV06.2007
Skills
- Quickbooks
- MS Office
- Microsoft Outlook
- Microsoft Excel
- Customer Service
- Office Administration
- CRM software
- Time management
- Clerical experience
- Filing
Timeline
Administrative Assistant/Receptionsit
Nevada Urban Indians
12.2024 - 01.2025
Team Lead/Administrative Assistant
Nevada Corporate Headquarters
05.2020 - 07.2024
Administrative Assistant/Receptionist
Jensen Precast
01.2019 - 04.2020
Production Packer
Urban Outfitters
06.2017 - 01.2019
Server
O'Cleary's Irish Pub
03.2014 - 09.2017
Receptionist/Administrative Assistant
Johnson Plumbing Inc
02.2014 - 06.2017
High school diploma -
North Valleys High School
Similar Profiles
Alexandra FieldsAlexandra Fields
Front Desk Customer Service Representative at University of Nevada, Las Vegas & College of Southern NevadaFront Desk Customer Service Representative at University of Nevada, Las Vegas & College of Southern Nevada
Kim ManszewskiKim Manszewski
Optician at Sault Tribe Of Chippewa IndiansOptician at Sault Tribe Of Chippewa Indians
Ferlin DenisonFerlin Denison
Security Officer at Spokane Tribe of IndiansSecurity Officer at Spokane Tribe of Indians
Naveed AzimNaveed Azim
Financial Services Analyst at Unitek CollegeFinancial Services Analyst at Unitek College
Robert CurfmanRobert Curfman
Teacher/ Department Head at Coral Academy Of Science Reno- High SchoolTeacher/ Department Head at Coral Academy Of Science Reno- High School